Recharge Subscriptions , 1,715 รีวิว

I love the app, and the customer service is excellent. They respond quickly to requests for help and always solve our problems.

Rockstar Ronnie to the Rescue. Ronnie gets it done. Every. Single. Time. Fast? Check! Knowledgeable? Double Check! Responsive? Tripe Check! Ronnie was able to fix multiple issues over the course of my launch to get things up and running as fast as possible. I know there are a lot of requests that come in but Ronnie made me feel like I had personal concierge service!

AJ was very helpful and really helped resolve the things needed. The help I got was very valuable and much appreciated. Thanks and hope you continue supporting Recharge clients!

We use the Recharge app all the time and it is very convenient to use. It has all the information I need to assist customers.

Gordon C was incredibly helpful in making sure we are set up for success. Our migration was implemented with ease thanks to Iopa and his team - very pleased with the interface and platform!

I spoke with Adam B and I was so glad for his assistance. Fastest customer service through chat I have ever encountered

Sheana was a wonderful representative that helped me solve my issue! Thank you Sheana! I appreciate your help!

Jessie from the Recharge App team as an excellent service staff who provided insightful and seamless service with such in depth knowledge

Milutin from the support team has been very helpful your whole team is quick to respond when we raise issues. Thanks very much.

HORRIBLE SUPPORT!! Non exsistent support, they could care less here. I am not the only one from these reviews. Customers cannot even manage their own subscriptions! I am not very satisfied with this app. We used to use Bold subscriptions and have migrated over to recharge about 6 months ago and have had nothing but problems, so many issues with our customers changing addresses on the backend and then it doesn't change for us when we ship, also I have had a number of subs charged without shipping costs, the list goes on and on for errors.
To get any help from Recharge is very difficult, they have no live chat and it just goes to an email ticket, every response I have ever got from them has never helped solve our problems. Our subscription revenue has decreased a lot since using recharge, This has cost a lot of loss here
Do not use this app **ONE YEAR LATER AND STILL ISSUES, MORE THAN BEFORE. CUSTOMERS ALWAYS UPDATING ADDRESSES NEVER WORKS, THINGS GET SENT TO THE WRONG PLACE, ITS GLITCH AFTER GLITCH ON THIS APP. THEIR LIVE CHAT OFFERS NO HELP ONLY "CONTEXT FOR SUPPORT" TAKES DAYS TO HEAR BACK FROM ANYONE. BY THAT TIME ITS FAR TOO LATE. I REGRET EVER MIGRATING OVER TO THIS SERVICE. IT IS INCREDIBLY UNRELIABLE