Recharge Subscriptions , 1.700 değerlendirme

Toplam puan
4,5
Puan düzeyi başına sayılar
  • Puanların %86 oranındaki bölümü, 5 yıldıza sahip
  • Puanların %6 oranındaki bölümü, 4 yıldıza sahip
  • Puanların %1 oranındaki bölümü, 3 yıldıza sahip
  • Puanların %1 oranındaki bölümü, 2 yıldıza sahip
  • Puanların %6 oranındaki bölümü, 1 yıldıza sahip
18 Kasım 2020 tarihinde düzenlendi

Integration not smooth, support would be wise to dig into why it's not working before assuming it's a third party page builder.

We Print Miniatures
Birleşik Krallık
Uygulamayı kullanma süresi:6 ay
1 Şubat 2023 tarihinde düzenlendi

I was sold and even signed a big expensive contract to migrate to recharge. I migrated all my customers and their has been glitch after glitch and it's a headache every single week. Beware if you are an established business with a lot of subscribers before you migrate to recharge. They are good sales people.
*update for 2023 - After getting through a rocky migration and having custom coding done to the portal, we are in a good place with recharge. I like it. Recharge also gave me a credit to my contract which I appreciate. They do have a lot of nice features like one time add ons and the back end is easy to use and figure out. I have bumped it up to a four because we are in a good place post migration and fixing all the bugs.

1915 Farm
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:6 ay
24 Şubat 2021

Its a handy and sophisticated app, but it is not perfect as the products are not easy to synch, otherwise its been working well and the support especially from Jessie is excellent.

The GREEN POOP BAG
Birleşik Krallık
Uygulamayı kullanma süresi:5 ay
29 Eylül 2021

The Interface is a bit confusing and can be designed better. However the functionallity is excellent and the service is responding within Minutes and helps to solve issues immediately. Would absolutely recommend!

tornqvistshop
Almanya
Uygulamayı kullanma süresi:4 ay
24 Ağustos 2021

It has been a really rough ride migrating our store from WordPress to Shopify but the customer support at ReCharge has been a really great help.

Siskiyou Sungrown
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:4 ay
25 Temmuz 2022

The app is very easy to install. The customers interface is comfortable to work with, but not always intuitive. Customer support is great. Vary fast, very efficient and very friendly. Thank you.

Lizush
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:4 ay
9 Mart 2023

Overall customer support is good and responsive. they helped with my issues in a timely manner.
features are good and the subscription product works great with shopify
Difficult to manage your own account settings, not clear how to manage yoru plans or see your cumulative fees

Puzzle Culture Box
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:4 ay
25 Ekim 2021

What would we do without Recharge? The only thing I would say is that it should allow a simpler cusomisation of notifications to make the experience on brand,

Karmacist
Birleşik Krallık
Uygulamayı kullanma süresi:3 ay
17 Kasım 2020

It's simple to use, but sometimes the communication with shopify is not 100% clear refund through shopify or recharge). We also had issues with the translation app "Translation Lab". I find the price a bit elevated when comparing to alternatives. Super happy to see quality of customer service.

Equal Food
Portekiz
Uygulamayı kullanma süresi:3 ay
25 Ağustos 2022 tarihinde düzenlendi

I am updating my review based on more recent experience with recharge. I migrated from a popular platform that sells only subscription boxes, and I'll be honest, I experienced a lot of challenges in the first month on the app. By the time I found Matt and Nick, I was beyond frustrated. But in the end, they saved the day. Nick helped clean up the migration issues in the "nick" of time before my customers renewed. And Matt ensured all of my other questions were answered thoroughly and in a timely manner. There are areas on the app that can use improvement. Specifically, a way to add a ship-date (instead of being on the same date of the renewal), and a more user-friendly customer portal. On the bright side, I learned how to use the app quickly, by running through these issues together with the customer service team, and my customers barely noticed the massive work we did behind the scenes, as it was a mostly-seamless transition on the customer-facing side.

Teacher Care Crate
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:2 ay