评论 (1,947)

整体评分
4.6
每个评分等级的数量
  • 86% 的评分是 5 星
  • 6% 的评分是 4 星
  • 1% 的评分是 3 星
  • 1% 的评分是 2 星
  • 6% 的评分是 1 星
2025年1月24日

This app is great for managing magazine subscriptions. And, the tech support is AWESOME! Every time I have had a question, big or small, the team has walked me through until everything works perfectly!

Beachcombing Magazine
美国
6年多 人在使用应用
Recharge已回复 2025年2月4日

We are very glad to hear about your positive experience!

- Ty Bailey | VP of Services

2025年2月5日

Recharge support was quick and helpful. They responded fast, understood the issue, and provided a clear solution. The whole process was smooth, and I appreciate their efficiency. Great support experience overall!

Natu.Care
波兰
1年多 人在使用应用
Recharge已回复 2025年2月11日

Thank you so much for sharing your feedback.

- Ty Bailey | VP of Services

2025年1月20日

It’s been great customer service, I reached out to them and they were able to support me and get my account running smoothly. Would definitely us continue to use them. Thank you

The Goddess Loft
美国
大约2年 人在使用应用
Recharge已回复 2025年2月4日

Thank you for the review!

- Ty Bailey | VP of Services

2025年2月5日

Recharge Subscriptions is a very professional application, best in class. The client support is extremely prompt and efficient. They are always there to help you solve any issue fast.

Sexy Summer Style
美国
3年多 人在使用应用
Recharge已回复 2025年2月11日

Thank you for the five star review!

- Ty Bailey | VP of Services

2025年1月2日

I have benefited greatly from using this app for my business. Recently I had a small fix that was handled by Nick. It was dealt with at lightening speed. Thank you.

Goodwill Wine
澳大利亚
3年多 人在使用应用
Recharge已回复 2025年1月8日

Thank you for taking the time to leave a review - and for the shout out to Nick!

- Ty Bailey | VP of Services

2025年1月30日

Miley is a GEM! She was able to solve an issue for us that had been a pain point for a week in less than 24 hours! She deserves a raise!

Love Wellness
美国
大约6年 人在使用应用
Recharge已回复 2025年2月4日

We appreciate Miley too! Thank you so much for leaving a review.

- Ty Bailey | VP of Services

2024年11月5日

Nick from the e-shop Genius has saved my business. With the new shopify checkout policy, we were lost on what to do, our checkout no longer worked! Nick communicated with members of our team and recharge while he troubleshooted the problem. He took video recordings of steps that he needed us to do on our end. Website is now working flawlessly. Extremely happy with such a fast and perfect result. Will definitely use again, thank you!

Puppy Gang Fresh Foods
加拿大
5年多 人在使用应用
Recharge已回复 2024年11月25日

Thank you for taking the time to leave a review!

- Ty Bailey | VP of Services

2024年12月10日

I had a complicated problem recently and Ola was able to help me figure it out with no problem. Such an easy and reliable platform.

Vibrant Health
美国
5年多 人在使用应用
Recharge已回复 2024年12月17日

We are glad Ola was able to assist you. Thank you for the review!

- Ty Bailey | VP of Services

2025年2月11日

Customer service is always very helpful and knowledgable, very quick to answer back in chats. Ola has helped me twice now and is fabulous.

The Cheesemongers Fromagerie
加拿大
2年多 人在使用应用
2024年12月2日

PROS:
- Customer service is always very responsive and helpful. (Shoutout to Zachary!)

- Custom bundles and periodic subscriptions have substantially improved store metrics across the board.

- Analytics dashboard is easy to navigate and read at a glance.

- Good range of integration options with other softwares/apps/services.

CONS:
- Limited out-of-the-box customization for bundle interfaces. Colors and text can be changed, but changing the layout of the bundle UX interface itself requires coding experience or developer assistance.

- Tiered discounts on bundles (add more, save more) cannot stack with other product discounts regardless of settings, due to how Shopify prioritizes discounts.

Lumi Gummies
美国
8个月 人在使用应用
Recharge已回复 2024年12月17日

We appreciate your feedback & review!

- Ty Bailey | VP of Services