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Customer Service is very responsive and helpful! I had some quick questions on install and they got back to me within 15 minutes.
This app has really helped with customer retention, and DJ in customer service was great. Be warned though that if you want quick response times you will need to get a premium service plan.
The support was outstanding. And I am really satisfied with the experience of the Recharge staff who helped me. Thank you very much.
Works great for what we use it for. For the one instance where we had an issue that we could not resolve there support team were happy to help.
Super service! :) They are fast to respond and are very polite. I have used them many times and always happy to recommend their service.
Daliah F and AJ M. have been SO very helpful to us! We were hesitant to switch our subscribers to ReCharge, since we had been with Cratejoy for so long, but we are extremely happy we did! Daliah & AJ are always not only willing to help, but seem excited to help us with any issues or confusion we have!
Diana was good. It took a little bit for her to understand thee issue. However, that might a little on me since I knew from past experience what needed to be done and might have not provided as much context with my solution. I did appreciate though after sending her information from my past discussion with another recharge support customer that she looked back into the situation and was able to quickly find the solution. She was also very kind and kept a cheerful attitude through it all!
Works great. Nick from eShop Genius helped us with some minor customizations as well. Would recommend!
Recharge keeps being our choice for our coffee subscriptions -- it does the job, and customer support is Awesome!
My recharge was down due to another app blocking it. ReCharge spent all weekend fixing it and I couldn't be more grateful. I look forward to scaling Elixirshots.com with ReCharge and appreciate their 5-star customer service and dedication to helping. Tarek and anyone else that helped, THANK YOU!