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Really helpful support from the team - and some nice online documentation and FAQs where I could find answers myself.
I had a glitch and contacted customer service, which put me in touch with one of Recharge's engineers, Breanna. She connected me with an expert who was able to write a bit of code to solve my problem quickly and inexpensively. The whole experience was satisfying because the general standard that we merchants have come to expect from customer service is honestly quite low. These guys stood behind their product and helped me solve a problem, which means more sales for my store and more revenue for them. Yay!
Amazing customer service support team and app - they provided fast replies and went over and above to help with our migration from woocommerce to Shopify
Great app with great customer service! Whenever you have a question, it only takes minutes to hours until they get back to you.
The customer service was quick to follow up and resolved the issue! The agent was able to communicate and resolve the issue.
Thank you for your shoutout to our support team - and specifically to Sydney, the support agent on your ticket. Our team works very hard to ensure our merchants feel supported and that their business is in good hands.
- Ty | VP of Services
Thank you for the quick response. and helping solve the issue I was having quickly and professional.
Jaxon went above and beyond. They responded and took care of our request very quickly. Couldn't ask for a better customer support experience.
I used this app for my monthly subscription boxes and recently decided to change my theme. I had some difficulty integrating this app but the Recharge team was so helpful! They fixed my issue immediately.
Extremely helpful during the onboarding process. Looking forward to working with ReCharge and offering our customers a super easy experience when they sign up for our subscriptions.
Resolved my issue and was a very fast response - much appreciated. This saved me a lot of money as a developer quoted high for a simple task.