评论 (1,918)

整体评分
4.6
每个评分等级的数量
  • 86% 的评分是 5 星
  • 6% 的评分是 4 星
  • 1% 的评分是 3 星
  • 1% 的评分是 2 星
  • 6% 的评分是 1 星
2021年7月19日

Eduardo Mallmann from the customer support team was an absolute life saver! He fixed a bug that 2 teams of web developers could not! I offered to buy him a case of beer and he said he'd prefer a 5 star review for Recharge! They're an amazing team!

WeFreya
加拿大
10个月 人在使用应用
2022年12月2日

We've just started using the app, but so far we've gotten a ton of support from the Recharge team to get set up. They were so helpful during migration and answered all of our questions so well. Excited to implement all the features it offers!

Conscious Step
美国
10个月 人在使用应用
2021年2月8日

Good ap, great customers service. Few teething issues but customers service usually fixes swiftly...

Buddy Bites
香港特别行政区
10个月 人在使用应用
编辑时间:2021年6月2日

*Edit -Ranson helped us get this working so I edited my review. We cant even get a response for their support staff to get us up and running. Very Unprofessional. I hope this doesn't happen to anyone else.

DonPabloCoffee
美国
10个月 人在使用应用
2022年7月9日

Really helpful support from the team - and some nice online documentation and FAQs where I could find answers myself.

The Gut Co®
英国
10个月 人在使用应用
2022年3月29日

I had a glitch and contacted customer service, which put me in touch with one of Recharge's engineers, Breanna. She connected me with an expert who was able to write a bit of code to solve my problem quickly and inexpensively. The whole experience was satisfying because the general standard that we merchants have come to expect from customer service is honestly quite low. These guys stood behind their product and helped me solve a problem, which means more sales for my store and more revenue for them. Yay!

Big Creek Coffee Roasters
美国
10个月 人在使用应用
2022年10月31日

Amazing customer service support team and app - they provided fast replies and went over and above to help with our migration from woocommerce to Shopify

Paw Pantry
澳大利亚
10个月 人在使用应用
2021年1月5日

Great app with great customer service! Whenever you have a question, it only takes minutes to hours until they get back to you.

ROY Kombucha
德国
10个月 人在使用应用
2022年1月28日

Thank you for the quick response. and helping solve the issue I was having quickly and professional.

Parakeet Slimes Shop
美国
9个月 人在使用应用
2023年5月5日

The customer service was quick to follow up and resolved the issue! The agent was able to communicate and resolve the issue.

Grill Masters Club
美国
9个月 人在使用应用
Recharge已回复 2023年5月10日

Thank you for your shoutout to our support team - and specifically to Sydney, the support agent on your ticket. Our team works very hard to ensure our merchants feel supported and that their business is in good hands.
- Ty | VP of Services