Recharge Subscriptions

Great app, great customer service. Very efficient at responding and has been a great addition for our website.

We've been using Recharge for 5 years and it has provided us with the platform to grow our subscription business very well. The customer service is always very responsive and helpfull.

Bryan Nguyen was extremely helpful with navigating through this app. He was able to solve my issues and explain to me in detail what was happening and how to solve it. Thank you again!

Customer service is the backbone of any client focused business. Recharge's customer service is beyond excellent. Thank you Nikola

Very disappointed with this app currently. The customer support team is impossible to get ahold of and there currently is an error with a recharge workflow we have created (that was set up correctly and verified by their support team) but it is flawed and firing orders off at the wrong date.

Excellent Customer Support by Christian. He checked into the issues for me and assisted me to resolve them without delay. I was having issues with the Subscription Management opt in page not appearing and also I was having issues with customers not being able to easily find how to manage their subscriptions without digging through emails.
Christian assisted me to create menu items that would provide customers a direct link to their Recharge Login and Also worked out the kinks and got my Subscription Management via Text page to load properly. This is what I call customer service. He provided immediate solutions and supporting documentation and also noticed that my email was not accurate and thus the reason why I was not getting Chat transcripts which provide me with details and links and graphics for future reference so this all was not a waste of time and everything just disappears and I have nothing. this made my experience incredibly useful and productive instead of putting the entire burden on me when I am already frustrated and just want to give my customers what they want. I am fine with readying articles and doing my due diligence but when someone can assist like Christian and understand where I am stuck and make everything work for me, this is true value and why I would continue to use this ReCharge subscription service and make me feel valued as a customer. Thank you Christian, you are a value to your organization

Great service. The app is what it is - brilliant in many ways, clunky in others, but I love the constant work being put into improving it.

Only app I could find that allows temporary subscriptions. Works very well with lots of customisations. Support is also very good, they fixed it when it wasn't working on our site. Only criticism is temporary subscriptions look permanent on the front-end.

ReCharge offers amazing support, and Gordon has been great at helping us implement specific goals! Definitely go for ReCharge for any subscription business models. Matt was also an amazing help with some super quick support that we needed!

There are some things I'd likely change a bit (finding past invoices is not as straightforward as one would like), but in general I find ReCharge support to be helpful. We appreciate our subscribers, and this makes holding onto them easier.