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We're beyond thrilled with all the support we've received from Recharge. Our move was a complicated one, as we have a unique subscription model that we were hoping Recharge could help us uncomplicate. We've already seen an increase in conversion over our old website and couldn't have done it without the amazing team at Recharge. A big thank you to Vinse, who supported us every step of the way. He went above and beyond to answer all my questions, help me find solutions and more. He was an absolute gem. A big thank you to Nick and Mat as well, who played a big part in getting us moved over!
Thank you for taking the time to leave us a review - and for your shout-out to Vinse!
- Ty Bailey | VP of Services
A really good app helps me to build subscriptions, I tried many other apps and finally chose this one, the support team helped me a lot too.
Very friendly and quick customer service. Great app with loads of flexibility, only thing that would make this even better is a form-fill subscription to give a clearer customer journey. Still five stars
The app has been a revelation since we moved over from Recharge but the Customer Service has been another level altogether. Recenlty, Meredith blew us away with the dedication he showed in helping me solve an issue and I will be for ever grateful. Keep on doing what you are doing #rechargewins
quick and friendly support on most recent issue. Got my question answered will little fuss. Thanks.
Thank you so much for the positive feedback. We are always striving to create a platform to help merchants maximize the value of their customers.
- Ty | VP of Services
Hi Denis, Your response was prompt & thorough. Thank you. It is very much appreciated. Take care & be well.
Excellent support from Nick at e genius shop. He helped with some changes and did this quickly and easily. 10/10
Great onboarding and account management. We have a special "personalized" bundle setup where we need to add/remove products from subscriptions and Recharge's team has been very supportive and they still are.
We have a direct Slack connection to their API support team and their account managers are very responsive and supported us in migrating from our previous subscription provider.
If you're looking for committed B2B support to help you get set up and run your subscription business, Recharge is a great way to go in my experience.
I use this app to manage my subscriptions. Every time i've needed assistance someone was there to help. Today I had a check-out issue that I needed help with and Denis was extremely helpful in assisting me in fixing the problem. Very, very happy, not only with the company but the staff as well!
Chris from the support team was extremely quick and knowledgable when it came to a bulk change I needed in a time sensitive amount of time. He was very thorough and explained in an easy way what he needed from me in order to complete the task on his end. I couldn't have asked for a better experience to a task that seemed daunting beforehand.