评论 (1,763)

整体评分
4.5
每个评分等级的数量
  • 86% 的评分是 5 星
  • 6% 的评分是 4 星
  • 1% 的评分是 3 星
  • 1% 的评分是 2 星
  • 6% 的评分是 1 星
2022年11月30日

This app didnt work on our site - i contact support and i had no response for a month. Not good enough when you are paying or a app.

Happy Valley Honey
新西兰
3个月 人在使用应用
2020年11月17日

It's simple to use, but sometimes the communication with shopify is not 100% clear refund through shopify or recharge). We also had issues with the translation app "Translation Lab". I find the price a bit elevated when comparing to alternatives. Super happy to see quality of customer service.

Equal Food
葡萄牙
2个月 人在使用应用
编辑时间:2021年8月5日

Was having issues installing and reached out for help and their customer service got back to me quick and solved the problem. Thanks Dalia and thanks Recharge. Looking forward to taking subscriptions from my customers now.

ITADI
美国
3天 人在使用应用
编辑时间:2022年8月25日

I am updating my review based on more recent experience with recharge. I migrated from a popular platform that sells only subscription boxes, and I'll be honest, I experienced a lot of challenges in the first month on the app. By the time I found Matt and Nick, I was beyond frustrated. But in the end, they saved the day. Nick helped clean up the migration issues in the "nick" of time before my customers renewed. And Matt ensured all of my other questions were answered thoroughly and in a timely manner. There are areas on the app that can use improvement. Specifically, a way to add a ship-date (instead of being on the same date of the renewal), and a more user-friendly customer portal. On the bright side, I learned how to use the app quickly, by running through these issues together with the customer service team, and my customers barely noticed the massive work we did behind the scenes, as it was a mostly-seamless transition on the customer-facing side.

Teacher Care Crate
美国
大约2个月 人在使用应用
2023年1月18日

We migrated to Shopify from WC in the last 30 days. We could not figure out how to move our active memberships. Submitted a ticket for support. 11 days later received a response to that ticket. By then we’d already taken other action. Very disappointing.

MyWagBar.com
美国
2个月 人在使用应用
2022年12月8日

Avoid!

The app is really buggy, doesn't install correctly out of the box, lots of missing information and missing product data.

We took the decision to try a different solution as the support is so poor and interested.

Supplemented
英国
大约2个月 人在使用应用
2021年8月12日

I downloaded this app for my online business as a result of high recommendations from several other businesses. I was a bit concerned about the set-up which felt daunting, but it was so quick, simple and straight forward. Once the subscription widget went live we did hit a technical hurdle and the support team were there right away in the chat box. Problem resolved in less than 5 minutes and we went live. 5 star experience so far, can't wait to see how the app goes with our store!

SunButter Skincare
澳大利亚
2天 人在使用应用
2022年6月2日

Customer service is great! I think CX is what seperates good companies from great companies. Recharge is a great company!

Skilfuel
美国
2天 人在使用应用
2021年6月22日

Good app, easy and straightforward to use. Not many customizations available for the look and feel on the site however.

Velish Village
加拿大
大约1个月 人在使用应用
2022年4月22日

The is brilliant and the team were fantastic to work with, very helpful and quickly turned around some of the challenges I had.

Downton Distillery
英国
大约1个月 人在使用应用