评论 (1,947)

整体评分
4.6
每个评分等级的数量
  • 86% 的评分是 5 星
  • 6% 的评分是 4 星
  • 1% 的评分是 3 星
  • 1% 的评分是 2 星
  • 6% 的评分是 1 星
2024年12月30日

Very fast response and resolution!

Lavido
美国
接近5年 人在使用应用
Recharge已回复 2025年1月8日

We appreciate your review!

- Ty Bailey | VP of Services

2025年1月29日

The Analytics Have not been working since end of day Jan 25th(today is Jan 29th) , and not a single email from them explaining what's going on. Full 24 hours after they stopped working they uploaded a small banner on the analytics page saying they're working on fixing it. Didn't respond to any tickets. HORRIBLE at communicating issues.

Also WTF? How can analytics be down for 3 full days? And 2 of them are work work days too. I have never seen a software fuck up this bad.

Uproot Clean
美国
2年多 人在使用应用
Recharge已回复 2025年2月4日

We appreciate you taking the time to share this feedback. We see you’re in conversations with our team now. We are looking forward to reaching a resolution for you, and we do apologize for the experience.

- Ty Bailey | VP of Services

2024年12月29日

Nick with customer support did a great job!

Pams Touch
美国
4年多 人在使用应用
Recharge已回复 2024年12月30日

Thank you for the shout out to Nick & the five star review!

- Ty Bailey | VP of Services

2025年2月19日

Vuk was very helpful with making sure our shipping profiles were working correctly! Thanks Vuk

Curlsmith UK
英国
接近2年 人在使用应用
2025年2月19日

Great technical support, platform works great. The only bummer is that we were onboarded onto ReCharge Memberships rather than ReCharge subscriptions for our SaaS offering which seem to have not been the best fit. But overall a great platform if you're looking to provide subscription offerings.

NCS Colour
瑞典
1年多 人在使用应用
2025年1月2日

I have benefited greatly from using this app for my business. Recently I had a small fix that was handled by Nick. It was dealt with at lightening speed. Thank you.

Goodwill Wine
澳大利亚
3年多 人在使用应用
Recharge已回复 2025年1月8日

Thank you for taking the time to leave a review - and for the shout out to Nick!

- Ty Bailey | VP of Services

2025年1月20日

It’s been great customer service, I reached out to them and they were able to support me and get my account running smoothly. Would definitely us continue to use them. Thank you

The Goddess Loft
美国
大约2年 人在使用应用
Recharge已回复 2025年2月4日

Thank you for the review!

- Ty Bailey | VP of Services

2025年1月9日

Great support!

Pill Farmácia Digital
巴西
2年多 人在使用应用
Recharge已回复 2025年2月4日

Thank you for taking the time to leave a review!

- Ty Bailey | VP of Services

2025年2月7日

Amazing!! Great Customer Support

5minskin
美国
1年多 人在使用应用
Recharge已回复 2025年2月11日

Thank you so much for the five star review!

- Ty Bailey | VP of Services

2025年2月5日

Recharge support was quick and helpful. They responded fast, understood the issue, and provided a clear solution. The whole process was smooth, and I appreciate their efficiency. Great support experience overall!

Natu.Care
波兰
1年多 人在使用应用
Recharge已回复 2025年2月11日

Thank you so much for sharing your feedback.

- Ty Bailey | VP of Services