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Very fast response and resolution!
We appreciate your review!
- Ty Bailey | VP of Services
The Analytics Have not been working since end of day Jan 25th(today is Jan 29th) , and not a single email from them explaining what's going on. Full 24 hours after they stopped working they uploaded a small banner on the analytics page saying they're working on fixing it. Didn't respond to any tickets. HORRIBLE at communicating issues.
Also WTF? How can analytics be down for 3 full days? And 2 of them are work work days too. I have never seen a software fuck up this bad.
We appreciate you taking the time to share this feedback. We see you’re in conversations with our team now. We are looking forward to reaching a resolution for you, and we do apologize for the experience.
- Ty Bailey | VP of Services
Nick with customer support did a great job!
Thank you for the shout out to Nick & the five star review!
- Ty Bailey | VP of Services
Vuk was very helpful with making sure our shipping profiles were working correctly! Thanks Vuk
Great technical support, platform works great. The only bummer is that we were onboarded onto ReCharge Memberships rather than ReCharge subscriptions for our SaaS offering which seem to have not been the best fit. But overall a great platform if you're looking to provide subscription offerings.
I have benefited greatly from using this app for my business. Recently I had a small fix that was handled by Nick. It was dealt with at lightening speed. Thank you.
Thank you for taking the time to leave a review - and for the shout out to Nick!
- Ty Bailey | VP of Services
It’s been great customer service, I reached out to them and they were able to support me and get my account running smoothly. Would definitely us continue to use them. Thank you
Thank you for the review!
- Ty Bailey | VP of Services
Great support!
Thank you for taking the time to leave a review!
- Ty Bailey | VP of Services
Amazing!! Great Customer Support
Thank you so much for the five star review!
- Ty Bailey | VP of Services
Recharge support was quick and helpful. They responded fast, understood the issue, and provided a clear solution. The whole process was smooth, and I appreciate their efficiency. Great support experience overall!
Thank you so much for sharing your feedback.
- Ty Bailey | VP of Services