评论 (1,917)
优化
-
按评分
Recharge has the best customer service ever! They are so quick and helpful. We have a high volume of subscriptions and have run into some issues and the team, especially Juan C., have been very hands on in helping us come up with a temporary solution.
Recharge has been a really helpful app. And their support team has been exceptionally responsive answering questions.
Subscriptions are one of the most critical online revenue streams for a business and ReCharge is simply, the best app on the market. It's easy to use and implement, run analytics and reports, manage subs internally, and the UI for customers to manage their own subscriptions is really great too.
The only drawback is that third party tools like ReCharge don't always play nice with Shopify or updated Themes. Fortunately, ReCharge works with e-shop Genius to alleviate such issues. And e-shop Genius is extremely responsive, professional, and very efficient at solving problems. Recently, we had an issue with ReCharge not working with Collection pages and we received an overnight solution to a complex problem. Special thanks to Nick!!!
Really great and easy app to use! And I must mention the absolutely superb customer service! I'm very impressed by the speed and attention to detail in my requests. Overall, very highly recommended.
Love the customer service at recharge! They are always super helpful and make things easy. I would recommend this app to anyone.
Thank you so much for the shout-out to our support team! We're glad they could be there to answer your inquiries.
- Ty Bailey | VP of Services
Fantastic support during our migration from another subscription tool. They were there to hold our hand every step of the way.
Excellent development work from Nick and the team at E-shop Genious. REally good communication, responsiveness and problem solving skills - they achieved what other developers said was not possible.
I highly recommend Nick and the team!
Thank you for taking the time to leave us a review!
- Ty Bailey | VP of Services
The customer support for this app is excellent! Every time I have needed help or had a question they are highly responsive and get the task resolved quickly. The app itself is also very user friendly and works as it should.
Recharge support has been very helpful! They follow through with great communication on even the smallest issue. I am not tech savvy, but they have helped me with everything that has come up so far. I highly recommend this app in general - easy back end and front end. But they are the best support of all the apps I have on my shopify account.
Thank you for your kind words to our team. We always aspire to make our merchants feel supported & heard - no matter what their level of technical expertise.
- Ty | VP of Services
Happy about that Recharge Subscriptions. Support is always there to help. We are using it since a couple of years now.