评论 (1,914)

整体评分
4.6
每个评分等级的数量
  • 86% 的评分是 5 星
  • 6% 的评分是 4 星
  • 1% 的评分是 3 星
  • 1% 的评分是 2 星
  • 6% 的评分是 1 星
2024年9月12日

Great experience overall and customer service really helps! I was having a problem and Roberto was amazing and very helpful

Barkyn
葡萄牙
接近2年 人在使用应用
Recharge已回复 2024年9月16日

We appreciate you taking the time to leave a review!

- Ty Bailey | VP of Services

2024年8月29日

Amazing customer support if you need it and a very handy app. Highly recommend.

Coffee Brothers
澳大利亚
接近8年 人在使用应用
Recharge已回复 2024年9月16日

We appreciate your review and shout out to support!

- Ty Bailey | VP of Services

2024年9月10日

Juan was extremely helpful in resolving the problem we had.
Thanks again for the assistance.

The Petshop Boyz
澳大利亚
6年多 人在使用应用
Recharge已回复 2024年9月16日

Thank you for taking the time to leave a review!

- Ty Bailey | VP of Services

2024年8月30日

When looking to implement a new subscription service, Recharge stood out among the rest. From the start to implementation, it was 5 star service and help. Vinse was amazing at onboarding us and was there every step of the way. We're excited to continue to grow our subscriptions with Recharge.

GoHydrate
美国
6个月 人在使用应用
Recharge已回复 2024年9月16日

We appreciate your feedback and the five star review!

- Ty Bailey | VP of Services

2024年9月26日

Got on a live chat with Jaden Walker in minutes and was able to resolve my issue with shipping charges quickly and smoothly. Went above and beyond to help in regenerating all of our current orders to match the updated settings!

Pet Popcorn
美国
接近2年 人在使用应用
Recharge已回复 2024年9月30日

Thank you for your review and shout out to Jaden!

- Ty Bailey | VP of Services

2024年8月29日

Since 2018, we’ve relied on Recharge, but the unexpected price increase and the lack of care and communication with our business have diminished its value. Like many others, I was not informed of the planned price hike, and the dismissive response I received when I inquired confirmed that it was time to move on. This rating reflects the poor service and communication. When we first started offering subscription services, there weren’t many great options available. Fortunately, there are now more affordable and customer-oriented alternatives that allow us to move forward without Recharge.

Wicked Flame
美国
6年多 人在使用应用
Recharge已回复 2024年9月16日

Thanks for taking the time to share this feedback. We understand this can impact your business and did not make this decision lightly. Updating the price of our Standard plan gives us the continued flexibility and resources to invest in merchant support and innovative solutions to power our merchants in the future. Please reach out to our support team if there’s anything we can do.

Support: https://support.rechargepayments.com/hc/en-us/requests/new

- Ty Bailey | VP of Services

2024年11月15日

Great integration with Shopify. Easily customisable. Great Support

Kent Veg Box
英国
2年多 人在使用应用
2024年8月15日

ReCharge continues to be an excellent product for us! We have been using the ReCharge App for nearly a decade and have been extremely happy. Customer support and communication has always been excellent! Highly recommended.

iCommerce.org
美国
8年多 人在使用应用
Recharge已回复 2024年8月26日

Thank you for taking the time to leave a review!

- Ty Bailey | VP of Services

2024年8月16日

Whenever I am stuck on Recharge and can't find something the helpdesk is always super helpful and gets me the information I need :)

Nourished
英国
大约5年 人在使用应用
Recharge已回复 2024年8月26日

We appreciate your review!

- Ty Bailey | VP of Services

2024年10月14日

Recharge support reached out within 24 hours and resolved the issue for us.

MonorailEspresso
美国
大约4年 人在使用应用
Recharge已回复 2024年10月21日

We appreciate you leaving a review!

- Ty Bailey | VP of Services