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I have been using Recharge for four years and absolutely love it! Their support team is great as well.
Adam was super helpful and knowledgeable. We were able to fix the issue within just a few minutes. Thanks!
Thanks for taking the time to leave a review - and for the shout out to Adam! We're glad to hear that you've been enjoying your experience with Recharge.
- Ty | VP of Services
Customer service has been super attentive and helpful, they communicated almost in real time to help us through a complex subscription plan setup. Highly recommended.
Juan answered my concern in a timely manner and have everything solved immediately with information on what went wrong. Thanks a lot!
Support is wonderful, everyone I have spoken to in the years of using this app has been incredibly patient and helpful. Adam was recently amazing in helping to answer all of our questions for our shopify subscription upgrade, and helped us come up with a solution to our unique shipping problem. Thank you!
I had a good experience with Sarah S explaining the details on one particular refund case between our business and customer. All in all the app is pretty good.
Best subscription platform for e-commerce. The upgrade to Pro is worth the money for the chat support alone.
Thank you so much for the positive feedback! We're glad that you've had a positive experience with our chat support.
- Ty | VP of Services
Roberto from the support team did an excellent job in providing our requested information. Very helpful!
Thank you for the shout-out to Roberto! We're glad that he was able to set you on the path for success with Recharge.
- Ty | VP of Services
It's the best, good support is the key. It's not perfect but they respond pretty timely and genuinely seem to care and we get issues sorted out. Highly recommend.
This app has been great for our coffee subscription. It’s nice to have customers be able to update or change their subscription on their own.