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Roberto from the support team did an excellent job in providing our requested information. Very helpful!
Thank you for the shout-out to Roberto! We're glad that he was able to set you on the path for success with Recharge.
- Ty | VP of Services
Jaden was a HUGE help. I appreciate Jaden taking the time to help me and providing me with additional information. 5/5 customer service representative.
Thank you for the five star review - and the shout out to Jaden!
- Ty Bailey | VP of Services
Zachary was super-helpful, awesome customer service
We appreciate the five stars and the positive feedback for our support team. Glad you have been enjoying your experience with Recharge!
- Ty | VP of Services
Recharge has great chat support! Malcolm was very fast at responding & helped me every step of the way. I do wish Recharge offered demos or videos for help since that is always easier to follow along. Pretty easy app to work once you get the hang of it.
Thank you so much for the positive review and for the shout-out to Malcolm! We'll take your feedback into consideration for future support and documentation.
- Ty | VP of Services
Amazing support! The team is always there to help and is also the oldest subscription app in the market which makes it more reliable than others!
Great app, works perfectly for our subscription service. Very helpful customer service - even on the standard tarrif.
Sean G. was super helpful and fast to provide an answer to the request I submitted. Even if he went to investigate a solution, he made me feel like I could wait a lifetime with his humor and kind messages. So, thank you for making my support experience pleasant.
I worked with Nevena to update pricing on existing subscriptions. She completed the assignment much much faster than anticipated and was super helpful and thorough. Very happy with the service!
Great app, great support. UI/UX could be better for both customers and admin. Will continue to use and recommend.
The recharge support team is great to work with and quick to respond. Not only do we love working with them, but our customers also love the ease of using their platform
Thank you for taking the time to leave us a review - and for the shout out to both our team and our product! We're glad your customers enjoy the ease of their subscription service.
- Ty | VP of Services