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Matt A. was very prompt and knowledgeable in helping me with an export. A recent update eliminated customer information from appearing on all of the line items for my export. I was in a tight time crunch to get this resolved so that I could notify ~ 1K customers impacted. Matt took the time to understand my issue, hopped on a Zoom call with me, quickly changed a setting for my account and forwarded me the working list. I honestly do not know how I would've resolved this without Matt's guidance and understanding. He's a gem and a life-saver at Shopify. I don't usually reach out to Support, however, if I were to do so again, I'd hope to get Matt. Kudos' to him and whomever the hiring manager was.
Quick response and excellent support! Was able to resolve my issue within the first few email exchanges.
These guys are super quick with support and making adjustments as needed. Always helpful. Much appreciated.
Was pretty seamless to get up and running. The user experience is great but the best part is the support. They go above and beyond to keep the app functioning.
Not only is ReCharge really important to our growing business as a product, their customer service is second to none!!!
ReCharge is always responsive to our needs and has been a great tool for us in serving our customers.
Top Notch migration. Vinse made the process straight forward and it went as smooth as we could ask for. highly recommend to fellow Ecom brand owners.
We are glad to hear that you had a smooth migration experience with Vinse. Thank you for the review!
- Ty Bailey | VP of Services
I had exceptional support from Max S. at Recharge Support, he was super helpful, responded promptly, understood my issue and gave me clear step by step instructions! Thanks Max :)
Brandon was super helpful - service is delightful and the app is always easy to use. Loving the new UX changes!
ReCharge has been a huge asset for us in scaling our business! Mathew, and Alex and the whole team at Recharge helped us get started and set up on the platform quickly and seamlessly.