评论 (1,912)

整体评分
4.6
每个评分等级的数量
  • 86% 的评分是 5 星
  • 6% 的评分是 4 星
  • 1% 的评分是 3 星
  • 1% 的评分是 2 星
  • 6% 的评分是 1 星
编辑时间:2024年8月5日

Edit: NOTHING YOU SAY IS GOING TO JUSTIFY $25 to $100!!! STAY AWAY. THE WORST EXPERIENCE WITH AN APP ON SHOPIFY I HAVE EVER HAD. We are a small business that started using recharge last year. The charges were % based and worked ok for us. We spent around $5-25 monthly for the app. We were not aware and did not receive the emails regarding price change. We found out later on when viewing bills - that we are charged $100!!!! USD every month while we only have under 20 active subscriptions. This is a 500% increase in the fee. If this is not stealing - I don't know what else to call it. There was no reasonable explanation provided besides shoving their "terms" in my face. Horrible company with even more horrible people running it. BEWARE!!!

NutriMagic USA
美国
1年多 人在使用应用
Recharge已回复 2024年8月5日

Thanks for taking the time to share this feedback. We understand this can impact your business and did not make this decision lightly. Updating the price of our Standard plan gives us the continued flexibility and resources to invest in merchant support and innovative solutions to power our merchants in the future. Please reach out to our support team if there’s anything we can do.

Support: https://support.rechargepayments.com/hc/en-us/requests/new

- Ty Bailey | VP of Services

2024年9月16日

Eduardo was really helpful! Thank you

Pentire USA
美国
接近2年 人在使用应用
Recharge已回复 2024年9月30日

We appreciate your review!

- Ty Bailey | VP of Services

2024年8月5日

Amazing experience -fast, friendly service that got my problem solved!

cloverferments
新西兰
大约1年 人在使用应用
Recharge已回复 2024年8月12日

Thank you for the five star review!

- Ty Bailey | VP of Services

2024年10月25日

Very good and fast experience to check on the issue

Toof Inc
美国
5年多 人在使用应用
Recharge已回复 2024年11月1日

We appreciate your review and feedback!

- Ty Bailey | VP of Services

2024年11月7日

quick and efficient support team - thanks so much

Bouclème
英国
2年多 人在使用应用
2024年11月5日

Pricing is just retarded. There is zero reason for there to be a transaction fee on each subscription.

Whoever made this app randomly chose that number because it looks like it does something. the only thing it does is line his pockets.

yuuth
美国
大约1个月 人在使用应用
2024年7月31日

customer service helped us navigate issues with our site in a timely manner. I was impressed!

Naturally Nourished
美国
4年多 人在使用应用
Recharge已回复 2024年8月5日

Thank you for taking the time to leave a review!

- Ty Bailey | VP of Services

编辑时间:2024年11月4日

Great app, but terrible customer service. Once you’re using it it’s almost impossible to get any help or meaningful communication. Paying money for it but can’t get any help setting anything up.

Fuzzball
英国
2年多 人在使用应用
Recharge已回复 2024年8月26日

Thank you for the five star review!

- Ty Bailey | VP of Services

2024年9月25日

Thanks for your quick and very sharp help when I contacted the customer service !

onday
法国
13天 人在使用应用
Recharge已回复 2024年9月30日

We appreciate your review!

- Ty Bailey | VP of Services

2024年8月19日

Always quick respond and help, highly appreciated!

Slowly
瑞典
接近3年 人在使用应用
Recharge已回复 2024年8月26日

Thank you for taking the time to leave a review!

- Ty Bailey | VP of Services