评论 (1,912)

整体评分
4.6
每个评分等级的数量
  • 86% 的评分是 5 星
  • 6% 的评分是 4 星
  • 1% 的评分是 3 星
  • 1% 的评分是 2 星
  • 6% 的评分是 1 星
2024年11月11日

Great Team Support! I was struggling with some domain problems and the team support (Irving) helped me to resolve them. I recommend 100%

Terre D’Arômes
比利时
9天 人在使用应用
2024年7月23日

I had an issue with the widget not showing up on my site, and Norm was able to help me quickly identify the problem. The expertise and prompt assistance made the process smooth and efficient. I appreciate the support and highly recommend their services.

THE DAILY DECADENCE
美国
26天 人在使用应用
Recharge已回复 2024年7月29日

Thank you for taking the time to leave a review!

- Ty Bailey | VP of Services

2024年8月11日

All of a sudden increased their price from less than 10 dollars to 100 dollars without notifying their customers, when contacted, they are not willing to provide a refund.

EqualRXN
美国
1年多 人在使用应用
Recharge已回复 2024年8月26日

Thanks for taking the time to share this feedback. We understand this can impact your business and did not make this decision lightly. Updating the price of our Standard plan gives us the continued flexibility and resources to invest in merchant support and innovative solutions to power our merchants in the future. Please reach out to our support team if there’s anything we can do.

Support: https://support.rechargepayments.com/hc/en-us/requests/new

- Ty Bailey | VP of Services

2024年10月8日

Tech support was very helpful!

The Royal Blue
美国
7个月 人在使用应用
Recharge已回复 2024年10月21日

Thank you for the review!

- Ty Bailey | VP of Services

2024年6月12日

I do not want to give this app the 5 stars as I was really frustrated with the very messy conversion process that was forced on me by Recharge and Shopify. However, the 5 stars are solely for Nick, from the e-shop Genius, (as I don’t know where else to leave the review) who really saved this project for me. We had custom code that changed the way my site functioned and Nick was very considerate in understanding all the frustrations and was very helpful in providing specific guidance in order to get to solutions. He even got on a call with me to take time to understand the issues. Working him with was very easy, and I will without a doubt work with him again for other tasks. The new pricing of the app does not justify the service imo esp for my small business, but I have no choice and they know it. However, Nick has helped me work through the errors and has been a lifesaver!

Mask Moments
美国
接近6年 人在使用应用
Recharge已回复 2024年6月17日

We appreciate you taking the time to leave your feedback.

- Ty Bailey | VP of Services

2024年7月17日

Great Customer Service! Jenalyn helped me set up the product page and fixed some issues with the widget. Now we will test the app and see how it goes. Thanks!

Mint Cleaning
加拿大
4个月 人在使用应用
Recharge已回复 2024年7月22日

We appreciate your five star review and shout out to Jenalyn!

- Ty Bailey | VP of Services

2024年9月17日

Pierre L. was super helpful. Got my questions answered very quickly. Appreciate your quick assistance.

RISE311
美国
1天 人在使用应用
Recharge已回复 2024年9月30日

We appreciate your review - and your shout out to Pierre!

- Ty Bailey | VP of Services

2024年11月7日

Their support team is fantastic!

Nedley Health
美国
10个月 人在使用应用
2024年7月12日

Nick from e-shop genius was amazing to work with and handled everything perfectly.

Vitaclean
美国
大约5年 人在使用应用
Recharge已回复 2024年7月15日

We appreciate you leaving a review!

- Ty Bailey | VP of Services

2024年9月19日

A+ response time.

Torke Family Coffee Roasters
美国
6年多 人在使用应用
Recharge已回复 2024年9月30日

We appreciate you leaving a review!

- Ty Bailey | VP of Services