Recharge Subscriptions , 1,736 条评论

no worth the 99, would have to say there are better ones out there for less.

Impossible to cancel, unauthorized charges reoccur every month, any attempt to sto failed, had to escalate with Shopify, hopefully that would work

Moved from Skio and it took alot longer than I expected. Jairus was good and nice but left our site with a laggy add to cart and our subsription portal is now not working for our customers so I have had to manually do it for the past week. Would have been much easier staying with skio

App itself looks great. Customer service a complete let down. Highly not recommend using this app for this reason alone. Non responsive. Month 3 being billed $499 USD (total $1497 USD) for the app to still not be working correctly on site.

Great app, runs very smoothly, intuitive to use and support staff are SO helpful!

I have been using Recharge since 2019. Since Shopify theme 2.0, very poor service :
- the app has not been robust (customers not going through the right checkout)
- Support let me down on my bug for over a week with massive impact on my business
- They made me move to shopify checkout and on the way increased by 99$/month my subscription (with no extra service quite poor support on the opposite)
I'm feel being abused as my customers are subscribed and they know that moving elsewhere would imply to ask customers for their bank details again => churn.
Really NOT HAPPY and thinking seriously about an exit.

Their support team is great to deal with. Very straightforward and cool.

Roberto was a great help and resolved my issues quickly!

Roberto was very patient with my problem and helped me out immediately. Thank you!

Great app, easy to use and the support is super helpful!