Recharge Subscriptions , 1,712 reviews

Overall rating
4.5
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and robust subscription management capabilities. It's praised for seamless Shopify integration, responsive customer support, and its role in boosting recurring revenue and customer loyalty. Features like subscription pausing are particularly valued. However, some merchants suggest enhancements in reporting and customization, and find its pricing higher than similar apps.

July 13, 2021

I have been using ReCharge for 4 months now and I am completely satisfied by this app. I have been able to create the subscription plans our business needed, I am still working on the best way to handle gift cards on subscriptions but Gordon has been very helpful and is still helping me finding solutions.

L'Atelier Emma&Chloé
France
3 months using the app
February 23, 2022

I had a question about an error code. Recharge support was super helpful and quick to reply. They sent me detailed instructions on how to solve the problem.

Miami Beach Bum
United States
3 months using the app
December 7, 2021

ReCharge support has been very helpful in terms of resolving our issues. We switched. We had some difficulty with shipping rules initially but they helped resolve everything. The customer portal that the customer will see to manage their subscription is great looking.

Platterful Co.
United States
3 months using the app
March 31, 2022

I am not really happy yet at this point with our changeover to the ReCharge subscription app, but I am very happy with Matt A, ReCharge Support, with his assistance in providing me guidance to trouble shoot our issues. Thanks Matt A!!!

Cobram Estate USA
United States
3 months using the app
May 28, 2021

This app has been pivotal in my business, and the customer service (I spoke to Nikola) is great- I was able to contact them easily and got a response and solution quickly. .

The Mindful Parenting Company
United Kingdom
3 months using the app
August 3, 2021

Recently added recharge to our website and have had great customer service since Day 1. Prompt responses for every question I have. Shout out to the many team members who have helped me, and more recently Dalia F. Thank you for all you help!

Beeya Wellness
United States
2 months using the app
December 17, 2021

Recharge allows us to offer subscriptions with a lot of customization. Also great customer service. Thanks!

Long Ball Cards
United States
2 months using the app
Edited May 18, 2021

ReCharge has been a tremendous asset and addition to our tech stack. Subscriptions are an important part of our business, and ReCharge is a fantastic platform to leverage for both growing and maintaining subscription customers. Great product and even better team! Couldn't be happier with the level of personalized service from day one.

Amala
United States
2 months using the app
November 17, 2020

They were so helpful on getting the app installed on my client's site! We were pleased with their support team and functionality of the app.

Bohmey Beauty
United States
2 months using the app
December 20, 2021

Helpful customer service. They went above and beyond to find a solution to my use case! I use them for both pre-paid and recurring subscriptions.

Tekuno
United States
2 months using the app