Recharge Subscriptions , 1,712 reviews

Overall rating
4.5
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and robust subscription management capabilities. It's praised for seamless Shopify integration, responsive customer support, and its role in boosting recurring revenue and customer loyalty. Features like subscription pausing are particularly valued. However, some merchants suggest enhancements in reporting and customization, and find its pricing higher than similar apps.

September 22, 2021

Easy to use App to set up subscriptions. I had a minor issue regarding my theme and their support was able to fix it quickly and efficiently. I highly recommend this to any shop owner!

Fungies
United States
29 days using the app
August 23, 2021

I had some trouble with loading my products. However after contact with customer support, Gabriel helped me as quick as lightning. The problem was solved very quickly.

Versemaling.nl
Netherlands
27 days using the app
December 30, 2021

Excellent app and fantastic support. After looking at many different options I am glad I found Recharge Subscriptions

Adventureco
Australia
26 days using the app
February 24, 2021

Spent a significant amount of time searching out the perfect subscription app for us as we plan to scale significantly, and I wanted to make sure I partnered with the right company. ReCharge has exceeded my expectations - the support they give throughout the onboarding experience has been fantastic. It's also a very good app in terms of being able to customize it (significant customizations require a shopify expert, but the fact that almost anything can be done if you want it, is a HUGE plus). Highly recommend so far! Also extra kudos to Duncan and Alona who have supported me throughout the onboarding - they are great!

Papaya Reusables
United States
25 days using the app
February 10, 2022

There's a reason Recharge is one of the main subscription apps for Shopify. The new checkout integration works great and the developer docs and support team are very helpful.

Penetrex
United States
24 days using the app
November 6, 2021

I had a question about pausing payments, as we're launching our subscriptions prior to actually fulfilling them. Gabriel on the customer service team was incredibly helpful in giving me work around options.

LADDER
United States
24 days using the app
October 19, 2021

Bryan has been absolutely amazing to deal with while helping me set up Recharge for my business. The app is hands down the best of the market.

Goldie's - Designer Dress Hire
Australia
23 days using the app
February 2, 2022

Set up was easy, it was a good experience overall with support! I am not sure if it was the quick way we turned the product around but our support/launch call did not come till after product had already gone live. Overall though great experience.

Drinkin' Bros
United States
22 days using the app
June 18, 2021

Great customer support so far. Still need to test the app itself. We hope recharge can help us grow our business.

ayuro
Germany
22 days using the app
April 29, 2022

Nice and efficient customer service. It's been a moment that we have been using their services and we are satisfied.

Laboratorio Lashilé Beauty
France
21 days using the app