Recharge Subscriptions , 1,711 reviews

The team is very helpful - they respond very quickly and are eager to help! We struggled a bit to integrate the app with the customized elements of our site but it is now working fine.

We've run into some bumps with customer payment and billing issues and while the issues were frustrating, we really appreciate how quick and responsive the Recharge support was. Nigel was very helpful!

Their customer support is very quick to reply and help with any issues. We have not had any problems using Recharge for our subscription products.

Endless problems the past 4 years. Zero customer support. Default response to any issue is "user error". We've lost tens of thousands of dollars due to issues with this software.

Hi - I have never written a bad review in my life. If I don't have anything nice to say, I don't say anything I just spend my money elsewhere. This APP is SOOOOO problematic. Customers cannot tune their deliveries themselves just for starters. But the reason I am writing this review is because THIS APP is making my buy box disappear on multiple product listings. We have asked for help mulitple times. Here is their answer: XYZ here with Recharge, thanks for reaching out. Adding a Quick View to your store theme requires custom code for your Shopify storefront and is not supported by ReCharge as per our design policy. It depends on your Shopify store theme, how it's coded with JavaScript, and what Quick View apps you use on your storefront. If you require further assistance, visit the ReCharge Partner Directory for a list of development agencies that can help build out a custom solution. This is their solution to their App whose purpose is to assure you get more orders, all the while it is deleting your add to cart button. STAY AWAY. ONCE YOU USE IT, YOU WILL HAVE CUSTOMERS RELYING ON THEIR AUTOSHIP WHICH MAKES IT HARD TO DELETE. I would give negative stars if I could.

Recharge has helped our business seamlessly implement subscription options directly into our preexisting shopify website/store. The customer service team is very quick and helpful with every step of the process. - Nutrasumma Inc.

Good app. Maybe a bit pricey when you are just starting out with no subscriptions, but seems to do a lot for the price with excellent support, so far. Only thing I would like to see is being able to set a custom start / renew date on certain products. You can do it manually once a customer has subscribed. So far is has been very easy to use and setting it up on the site couldn't be easier. Support helped make a few changes to the help pop-up, which I don't understand why more stores don't do.
See it in action on our men's boxer shorts at www.halcyonblue.com

Gordon has been a fantastic help and is always ready to jump on a call to assist. Very very good and always impressed

I am still trying to understand this app. But the customer service is very good. We use it for combining discounts and subscriptions

Leaving this review because our sales rep at ReCharge, Alex, went above and beyond in answering our questions/emails quickly, and with great information and advice. In addition, we have been using the service for almost 3 months now, and the support we get when opening tickets is responsive and informative.