Reviews (1,915)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting customer retention and satisfaction by streamlining subscription management and recurring payments. They appreciate its easy integration with Shopify, user-friendly interface, and customizable subscription options. Continuous updates based on merchant feedback ensure the app meets evolving business needs. Additionally, the responsive and knowledgeable support team significantly enhances the app's reliability and usability, making it a key asset for businesses focusing on subscription services.

June 5, 2021

Solid app for managing subs, and excellent customer service from the ReCharge team to address queries

Climate Responsible
United Kingdom
8 months using the app
July 29, 2021

Great customer service, fast and effective. Great app full of options and with translations available to spanish.

Trumans club
Spain
8 months using the app
June 7, 2021

I am submitting this review in regards to your ReCharge Customer Success, John T.! He was super helpful and was able to make the edits I was looking for super fast.

Sulwhasoo
United States
8 months using the app
Edited May 2, 2024

Always the best customer support. Appreciate the quick response times and ease of getting a live support person on chat. Follow up is incredible. Appreciate how the app is growing and adding new features as well.

Chop Box
United States
8 months using the app
Recharge replied October 2, 2023

We're glad that you've had a good experience with Recharge so far. Thank you for the positive review!

- Ty Bailey | VP of Services

November 10, 2022

Great onboarding help! Arlon was amazing! So knowledgeable! Very happy to begin this partnership with Recharge!

The Caviar Club
United States
8 months using the app
January 20, 2022

Alex Delgado through Recharge Support provided me with the documentation the identifies the fields used to build the Analytics dashboards. This is a huge help because I'm creating my own dashboards from the API within Tableau so I can be confident that the metrics I'm using align with logic that Recharge defines.

Dutch
United States
8 months using the app
November 29, 2020

Recharge has helped us to sell subscriptions and was really supportive in helping us migrate over and answer all our questions!

OVA MOON
United States
8 months using the app
June 16, 2023

Our First implementation with Recharge was so smooth and enjoyable and came in ahead of time!

I love the flow and project management tool and our Implementation lead Arlon was incredible to work with, responsive, sharp, concise and knowledgeable.

Organic Erotic
United States
8 months using the app
Recharge replied June 19, 2023

We're really glad to hear that your experience with Recharge has been enjoyable! Thank you so much for the shout-out to Arlon!
- Ty Bailey | VP of Services

Edited August 12, 2021

Quick response and resolution from Matt J. He was very thorough with the information he provided. Great job!

Legendary Vocals by Peter Hollens
United States
8 months using the app
February 23, 2021

Chris at ReCharge was quick to update our theme for us when we realized it had uninstalled. The product works great we use it for recurring donations as a charity and saves us a ton of time with processing.

Grand River Hospital Foundation
Canada
8 months using the app