Reviews (1,917)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for boosting customer retention and satisfaction by streamlining subscription management and recurring payments. They appreciate its easy integration with Shopify, user-friendly interface, and customizable subscription options. Continuous updates based on merchant feedback ensure the app meets evolving business needs. Additionally, the responsive and knowledgeable support team significantly enhances the app's reliability and usability, making it a key asset for businesses focusing on subscription services.
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Always quick to reply and Gabriel C was very helpful today and sorted my problem quickly! Thank you!
Great app and support, simple and cheaper than many other options. Good online chat support and resolution
We're glad to hear about your positive experience with Recharge. Thank you for the positive review!
- Ty Bailey | VP of Services
Gordon is an immense support to our team. His responsiveness and ability to solve problems have made a huge difference! Such a great partner to our DTC team.
We are glad to hear about your positive experience working with Gordon! Thank you for the review.
- Ty Bailey | VP of Services
One of the best apps on Shopify! they have great and quick support all the time. Very easy and intuitive to work with, must have for subscriptions.
Customer service sucks, Taking this off of two of my websites. Companies like this profit off of our hard work and can't manage to help us resolve an issue. Do not use them
We are sorry to hear you had a less than stellar experience with use. We have taken this review to our team and will be working to remedy this experience for the future.
- Ty | VP of Services
the customer support is amazing. very fast & well explained responses that help solve my questions / issues immediately. thank you!
Excelente app y lo mejor es la atención del equipo de soporte. Me han solucionado un montón de dudas!
I am very comfortable working now with this app and the support team did a great job explaining in detail some functionalities that were confusing for the team. Thanks Ashlie for your help!!
So far it's working flawlessly for my coffee subscription company. What I love about the experience so far is that the online support I am receiving is good and thorough. For a newby like me, it's a somewhat complex install because it requires learning Shopify really well and making it work with ReCharge, with the help of support I was able to get it working right. I didn't have to wait long and they were great!
This app is awesome, it is really great for businesses and also for customers who don't want to manually order each month. Lots of support from the Erica and the team for setup and any queries. The documentation is great too. Our AOV has increased by 20% since setting this up and it will likely increase further once we convert more customers to subscriptions :)