Recharge Subscriptions

I had a really good experience with this app. Support is always extremely responsive and helpful. Like it a lot more than what else is available.

Easy to install. Nice sales and support team.
It would be nice if it worked better in Safari. No problems with Chrome

Basically, the most important feature that is paying for the subscriptions does not work. If you add it to the chart it works, but if your clients choose to use the pay button they get an error. And they expect us to pay a developer in order to fix this. For us is like false advertising, since the app basically does not work properly.

I love this app, everything was simple to install and I love how it looks on the store. Customer service is top notch as well- highly recommend!

We're not in love with the ReCharge app. It's a bit non-intuitive and wonky for customers to easily make changes. Seems most can not figure out how to log in to their accounts. I WILL say that we've recently had an issue that we have been dealing with ReCharge Customer Support, and they have been fabulous. Specifically Zachary and Hector. Prompt, efficient, and effective has been their troubleshooting. They're exemplary.

Great experience so far, Evangeline on the ReCharge Support team was extremely helpful! We had a non-standard issue, and she truly went above and beyond to make the app work for our business

Worst customer support and it's like their job is to make people want to stop using ReCharge. Jon B said he would help and that he cared about my issue but he did nothing to resolve it. It's been 3 days. I'm paying thousands of dollars a year to ReCharge and no one from their team is helping. Customers update their credit cards but ReCharge doesn't update it on their end to use the new credit card. Disappointed. I hope you tell Jon B to improve his customer service

We just launched Recharge on our store and it was not easy because of our ERP system. We had to tweak the migration plan due to this but Vinse Ridecour has helped us so much and the launch was successful. He was very responsive, knowledgeable, and we're very happy he was our launch engineer! He responded to our emails no matter what time of the day, even on his vacation. Thank you so much! It was the best support experience!

The Recharge team has proven very useful when running through the features and implementation of the app on our website. Support gets back to us quickly and so far everything has been working without problems. Very satisfied.

I really enjoy using recharge, I hope they can do more to improve customisation of customer portals, otherwise a good service!