Reviews (1,914)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting customer retention and satisfaction by streamlining subscription management and recurring payments. They appreciate its easy integration with Shopify, user-friendly interface, and customizable subscription options. Continuous updates based on merchant feedback ensure the app meets evolving business needs. Additionally, the responsive and knowledgeable support team significantly enhances the app's reliability and usability, making it a key asset for businesses focusing on subscription services.

May 3, 2024

Great support team, the app is best in class for shopify and the account managers are really helpful with helping you configure, scale and optimise your subscription plans

Wines Direct
Ireland
Over 1 year using the app
Recharge replied May 20, 2024

Thank you for taking the time to leave a review!

- Ty Bailey | VP of Services

January 4, 2024

We had a very complex issue that took months to resolve but Milos on the customer service team did a fantastic job staying on top of it and meeting our needs.

Domestique Wine
United States
Almost 5 years using the app
Recharge replied January 16, 2024

Thank you so much for taking the time to leave a review - and for the shout out to Milos!

- Ty Bailey | VP of Services

Edited September 12, 2024

Great help today from Thomas. He was speedy and efficient and was able to help me out straight away.

SuperFeast
Australia
About 3 years using the app
Recharge replied February 26, 2024

We appreciate you taking the time to leave your feedback!

- Ty Bailey | VP of Services

April 18, 2024

Jairus was an amazing support during our onboarding process, going above and beyond to educate us on platform capabilities and integration questions. Very happy with the outcome and a successful go-live!

TYPEBEA Australia & New Zealand
Australia
2 months using the app
Recharge replied April 22, 2024

Thank you for the five star review and your shout out to Jairus!

- Ty Bailey | VP of Services

February 16, 2024

Miley W | Recharge Technical Support was incredible to work with. She was patient and solved my problem on her end which was a big lift off of my shoulders.

3rd Bird Kombucha
United States
Over 1 year using the app
Recharge replied February 19, 2024

Thank you so much for the review and the shout out to Miley!

- Ty Bailey | VP of Services

March 6, 2024

Even before signing up, I had a very attentive conversations with Drew that made sure the service was suited to our needs. Then once onboarding, we had a really attentive and fast onboarding experience from Meredith where she was there to help with any questions whenever. Thank you both!

Clothes Doctor
United Kingdom
About 2 months using the app
Recharge replied March 21, 2024

We appreciate you taking the time to leave a review and a shout out to our valuable team members!

- Ty Bailey | VP of Services

Edited April 18, 2024

Miley was super helpful and was able to quickly fix something I was struggling with!

NLA for Her
United States
About 4 years using the app
Recharge replied January 29, 2024

Thank you for the review and the shout out to Christian!

- Ty Bailey | VP of Services

March 26, 2024

Their support team is very helpful and guided us through a big upgrade. THANK YOU!

Primabee
United States
About 3 years using the app
Recharge replied April 8, 2024

Thank you for taking the time to drop a review!

Ty Bailey | VP of Services

March 5, 2024

Recharge Support has been able to help us thoroughly with any questions we have, or support we need!

The Beachwaver Co.
United States
Over 4 years using the app
Recharge replied March 21, 2024

Thank you for taking the time to leave a five star review!

- Ty Bailey | VP of Services

April 4, 2024

Nena was so fast to respond and fix my issue. Great service!!

ednibody
New Zealand
Over 3 years using the app
Recharge replied April 8, 2024

We appreciate the review - and the shoutout to Nena!

Ty Bailey | VP of Services