Reviews (1,914)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting customer retention and satisfaction by streamlining subscription management and recurring payments. They appreciate its easy integration with Shopify, user-friendly interface, and customizable subscription options. Continuous updates based on merchant feedback ensure the app meets evolving business needs. Additionally, the responsive and knowledgeable support team significantly enhances the app's reliability and usability, making it a key asset for businesses focusing on subscription services.

February 27, 2024

We recently migrated to Recharge and had a positive experience overall. Recharge stands out as a more professional solution compared to the two apps we used previously. Vinse, the implementation engineer, played a crucial role in making the migration as smoother as it could be. His support and guidance significantly reduced the stress associated with navigating the complexities of the process, especially since our case wasn't straightforward.

Partake Brewing
Canada
4 months using the app
Recharge replied March 4, 2024

We really appreciate you taking the time to leave a review! We're glad to hear you've had a positive experience and that Vinse was able to help.

- Ty Bailey | VP of Services

February 21, 2024

Vinse from the implementation team is the man! Vinse really worked hard and helped with integration from our old provider. Really happy with the switch.

Texas Butchers
United States
Over 1 year using the app
Recharge replied February 26, 2024

Thank you for the shout out to Vinse and the five star review!

- Ty Bailey | VP of Services

March 12, 2024

Vuk was great - sorted out issue out straight away - thanks, Vuk!

Agent Nateur
United States
Almost 2 years using the app
Recharge replied March 21, 2024

We appreciate the five stars and the shout out to Vuk!

- Ty Bailey | VP of Services

March 20, 2024

So happy swapping over to Recharge, right from the start the team has been helpful and our Implimentation manager Jairus was helpful from onboarding to going live. Knowing I can reach out 24 hours a day to the team if I have an issue is one of the biggest bonuses.

White Horse Coffee
Australia
About 2 months using the app
Recharge replied March 25, 2024

We're glad to hear about your positive experience with Recharge!

- Ty Bailey | VP of Services

February 29, 2024

Kiki was very helpful and very quick to come back to me.
Thank You

StaySharp
United Kingdom
Over 2 years using the app
Recharge replied March 4, 2024

Thank you for the review and shout out to Kiki!

- Ty Bailey | VP of Services

April 17, 2024

Very happy, great support and very fast! Thanks

Tierliebhaber
Germany
Over 2 years using the app
Recharge replied April 22, 2024

We're very happy to hear about your positive experience with Recharge!

- Ty Bailey | VP of Services

February 13, 2024

We have used a few different subscription apps and got a recommended recharge form a marketing agency when our current vendor failed to deliver.

At the start, we were looking at 10k of dollars in implementing recharge but thanks to the support of John M from the Customer Service team, we successfully implemented the app by ourselves self saving loads of money! They went the extra mile to help us with customizations on our theme to make recharge even more efficient.

- These guys don't mess around with top-notch US-based support, that's a rarity these days.

Nectr.Energy
United States
About 2 months using the app
Recharge replied February 19, 2024

Thank you so much for leaving a five star review!

- Ty Bailey | VP of Services

January 26, 2024

Excellent customer support, huge thanks to Christian that has done an amazing work!

Pacha™
France
About 1 year using the app
Recharge replied January 29, 2024

Thank you for the review and the shout out to Christian!

- Ty Bailey | VP of Services

Edited July 10, 2024

Tim was very professional and helpful. He resolved the issue immediately.

Redefined Vitamins
United States
Over 6 years using the app
Recharge replied April 8, 2024

We appreciate the review!

Ty Bailey | VP of Services

Edited May 14, 2024

I'd like to thank Nena at Recharge Support for her incredibly fast and helpful customer support. Her prompt response and efficient problem-solving skills made my experience great. Nena's dedication to resolving issues swiftly and effectively is truly commendable. Thank you again Nena, for providing outstanding service!

Singular Society
Sweden
Almost 4 years using the app
Recharge replied December 12, 2023

Thank you so much for the review - and your shout-out to Roberto!

- Ty Bailey | VP of Services