Reviews (1,916)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting customer retention and satisfaction by streamlining subscription management and recurring payments. They appreciate its easy integration with Shopify, user-friendly interface, and customizable subscription options. Continuous updates based on merchant feedback ensure the app meets evolving business needs. Additionally, the responsive and knowledgeable support team significantly enhances the app's reliability and usability, making it a key asset for businesses focusing on subscription services.

March 15, 2024

Ótimo atendimento

Natura
United States
Over 2 years using the app
Recharge replied March 21, 2024

We appreciate the five star review!

- Ty Bailey | VP of Services

January 15, 2024

Recharges comes highly recommended and the CS is great

Perfect Pop
Canada
3 days using the app
Recharge replied January 22, 2024

We appreciate your review!

- Ty Bailey | VP of Services

January 15, 2022

Support is very friendly and was able to provide me with a resolution to my concern. Please continue the great work! <3

Ka'Chava
United States
Over 9 years using the app
June 23, 2021

We had a few issues to work out in the beginning but customer support has been amazing throughout the process. We have to give a 5 star shout out to Tyler at Recharge, he has been so helpful and we wouldn't be where we are today without him!

BootayBag
United States
Over 9 years using the app
Edited October 17, 2023

I was able to use the support and resolve a difficulty with our footer. I was given a couple of different solutions. Both of the solutions worked. One of the solutions specifically took care of my issue as well as kept the functionality the way that I had hoped.

I have also had an issue about our cart button that was very quickly and professionally resolved.

Bridge Coffee Co.
United States
Almost 9 years using the app
Edited February 22, 2023

The team at Recharge is super responsive and quick to address issues. They took feedback for future updates and let me know those features are already in the works! They fixed some glitches we were experiencing on the fly. The care is personalized and the software is extremely useful. The reps are kind. Definitely recommend.

Black Rifle Coffee Company
United States
Over 8 years using the app
February 7, 2023

Really enjoyed the support I received from Jaden, I was having some behind the scene issues with my email notifications and the problem was solved with just a few emails back and forth. Thanks!! Your friends at The Fabric Loft!

The Fabric Loft
Canada
Over 8 years using the app
June 14, 2021

This app makes life easier, and whenever we have an issue - it always turns out that it's something we did wrong :-D

Encha
United States
Over 8 years using the app
Edited April 3, 2024

I had a great experience with Nena who helped me troubleshoot some issues I was having with the RechargeSMS app. She was very responsive and answered any additional questions I had. I feel good about the support that she provided me with. Thanks Nena!

Bread SRSLY
United States
Over 8 years using the app
July 23, 2021

Great use for subscriptions with your Shopify. Great support when needed. Found it super fast and efficient :)

Detour Coffee Roasters
Canada
Over 8 years using the app