Reviews (1,917)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting customer retention and satisfaction by streamlining subscription management and recurring payments. They appreciate its easy integration with Shopify, user-friendly interface, and customizable subscription options. Continuous updates based on merchant feedback ensure the app meets evolving business needs. Additionally, the responsive and knowledgeable support team significantly enhances the app's reliability and usability, making it a key asset for businesses focusing on subscription services.

June 16, 2022

Although there are still functions that we'd love to see, the capabilities have been further enhanced recently so there is quite a lot more that we can achieve now! Customer service is very responsive, helpful and friendly too.

Mon Dessert
United Kingdom
Over 5 years using the app
Edited May 10, 2024

Support is fast and responsive. Very happy with the service provided!

Protalus
United States
Over 5 years using the app
May 6, 2021

We've been using this app for 2 years and works great for our subscriptions. Easy integrations with shopify and other platforms. Great customer service! Very prompt and happy to help with any issues/questions.

Vosges Haut-Chocolat
United States
Over 5 years using the app
Edited January 26, 2024

The support is always there to help to fix our issues and address other concerns.

~Anthony Rigor, Klaviyo & Campaigns Tech

Bully Max
United States
Over 5 years using the app
September 2, 2021

Great customer service! Very helpful with step-by-step how to's that are informative and easy to understand.

Smith Teamaker
United States
Over 5 years using the app
October 24, 2023

Switched over from Pay Whirl and never looked back. The process of moving our subscribers over to Recharge was quick and easy. Recharge offers way more features (like pausing) and makes it easier for our team to adjust subscriptions on the backend. The new analytics on the homepage is also great!

Amelia's Flowers
United States
Over 5 years using the app
Recharge replied November 15, 2023

We're glad to hear about your positive experience migrating to Recharge. Thank you for the five star review!

- Ty Bailey | VP of Services

November 16, 2023

I had several questions about rescheduling orders and integration of a new Shopify theme with the Recharge App. Jaden W. took the time to walk me through everything I needed to know without rushing through the process. Lots of info to process but an excellent support experience.

Sir Wilfred's Coffee of Maui
United States
Over 5 years using the app
Recharge replied November 20, 2023

Thank you so much for the five star review! We're glad to hear about your experience with Jaden!

- Ty Bailey | VP of Services

Edited September 15, 2021

I use this app to create subscription sales on our Shopify store. The app works great and are new functionalities and features are continuously added.

Barberskabet.dk
Denmark
Over 5 years using the app
Edited February 20, 2024

Prompt response and super helpful. We've been using Recharge for more than 2 years and we are happy with the customer service experience. Nevena is really helpful

Catholic Family Crate
United States
Over 5 years using the app
March 25, 2021

ReCharge is excellent! We have been using ReCharge for almost 4 years now to handle our subscription service. They have a ton of features and integrations and they are constantly building out more. Support is also excellent - fast response, effective solutions, and often times they go the extra mile to implement a solution. I'd definitely recommend them to anyone who wants to offer subscriptions to their customers!

Hamama
United States
Over 5 years using the app