Reviews (1,917)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for boosting customer retention and satisfaction by streamlining subscription management and recurring payments. They appreciate its easy integration with Shopify, user-friendly interface, and customizable subscription options. Continuous updates based on merchant feedback ensure the app meets evolving business needs. Additionally, the responsive and knowledgeable support team significantly enhances the app's reliability and usability, making it a key asset for businesses focusing on subscription services.
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Recharge is a game-changer! Effortless subscription management, seamless integration, and customer-friendly billing options. It's the go-to app for hassle-free recurring payments. It's more than subscription management, this app has so many amazing tools to boost customer loyalty. Highly recommend.
We really appreciate your enthusiastic review!
- Ty Bailey | VP of Services
So far our experience with Recharge has been amazing and much of that is due to our contact Gordon C. We were assigned under him in the first month or so after switching back and he has really helped us get up and running. He continually supports the business and is willing to help at any time. I have been extremely impressed with his knowledge and he has felt like part of our team. I will be really sad to lose him as a resource but he has done wonders for our experience with Recharge so far!
Very simply, ReCharge just works. It's easy to configure and integrate, so it enables you to focus on running the subscription side of your business rather than programming a subscription solution.
Over time this app has gotten better and better with the new upgrades and features added, and I am excited for what is to come. I have recently reached out to the support team for help several times, and they have always been super prompt and helpful.
We had a very complex issue that took months to resolve but Milos on the customer service team did a fantastic job staying on top of it and meeting our needs.
Thank you so much for taking the time to leave a review - and for the shout out to Milos!
- Ty Bailey | VP of Services
Support is always helpful and very responsive. I needed a fix for a shipping issue and voila, they have a new feature for it that I wasn't even aware of. Problem solved within a day!
Happy with the quick solution.
Updated review - July 11th, 2024.
Ran into an issue. Kiki from the technical support team did a great job resolving our issue within a short time. :-)
We've used Recharge as our subscription solution since 2019. In the past year in particular, we've seen Recharge make big strides in product development and customer support.
Our CSM, Gordon, is always responsive and has been a great advocate for us in getting needed features launched. We're excited about what the future holds for us and Recharge and look forward to a continued strong partnership in the coming years.
Milena who assisted me in solving some functionality problems was spectacular and extremely helpful! Matt A. who assisted me recently with some tracking issues in our checkout was incredibly helpful and responded to my questions in lightning speed!
Have worked with recharge for about 3 years now and have recently started with Gordon, our account manager - he's brought fantastic expertise & support to the business. Really great app & team!