Reviews (1,917)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting customer retention and satisfaction by streamlining subscription management and recurring payments. They appreciate its easy integration with Shopify, user-friendly interface, and customizable subscription options. Continuous updates based on merchant feedback ensure the app meets evolving business needs. Additionally, the responsive and knowledgeable support team significantly enhances the app's reliability and usability, making it a key asset for businesses focusing on subscription services.

July 28, 2021

Alicia was very helpful and fixed the issue with one email :-) very quick and easy to sort. Great customer service

Natusan
Netherlands
Over 5 years using the app
July 23, 2021

Any time I have an issue, the service team (Especially Sukhmun P.) has been incredibly helpful and able to answer all my questions in a way that made sense and work with me to help me better manage how our store uses ReCharge.

Paradise Fibers
United States
Over 5 years using the app
December 6, 2021

Great App and customer service! Highly recommend. Customer service is always willing to help with every request we are having - more like an extended team of us! :)

Lockenbox.com
Germany
Over 5 years using the app
Edited January 27, 2021

Customer support very reactive and usually have solutions. Today they have sorted out the EU tax position for a UK company.

Lumity UK
United Kingdom
Over 5 years using the app
February 3, 2022

I worked with Erika G at Recharge support and she was tremendous. I had multiple issues that she addressed for me in a very timely fashion.
Troy
Kids Dinosaur of the Month Club

Kids Dinosaur of the Month Club
United States
Over 5 years using the app
April 9, 2021

I am writing here today not only because recharge has been a great app for us, but it is amazing because of the customer support team, especially Paola and Jairus! Both of them have been an amazing help and really have made al our hardships with our subscriptions seamless. Thank you!!!

Super Coffee
United States
About 5 years using the app
February 13, 2023

Customer service is great, responsive, and thorough! Much higher level of service than I expected, Olivia is great!!!

King State
United States
About 5 years using the app
Edited March 1, 2024

ReCharge is a great subscription app. Their support team, Nikola and Vuk specifically are always attentive and helpful when I encounter tech problems.

The Billboard 500 Club
United States
About 5 years using the app
January 31, 2022

I love how responsive their Support Team is, especially April. There was never a question she wasn't able to answer very satisfactorily. She helped us fix some issues, as well as provided very helpful advice. ReCharge is a GREAT app that is TRUE to what it says it can do.

Weyland Brain Nutrition
United States
About 5 years using the app
May 18, 2023

The recharge support team is great to work with and quick to respond. Not only do we love working with them, but our customers also love the ease of using their platform

Drink Phocus
United States
About 5 years using the app
Recharge replied May 29, 2023

Thank you for taking the time to leave us a review - and for the shout out to both our team and our product! We're glad your customers enjoy the ease of their subscription service.
- Ty | VP of Services