Recharge Subscriptions , 1,705 reviews

Overall rating
4.5
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and robust subscription management capabilities. It's praised for seamless Shopify integration, responsive customer support, and its role in boosting recurring revenue and customer loyalty. Features like subscription pausing are particularly valued. However, some merchants suggest enhancements in reporting and customization, and find its pricing higher than similar apps.

May 21, 2021

ReCharge allowed us to setup a monthly subscription to our PDF pattern offer. The cost is not negligible, but the service is on point, no other app offers the same level of functionality. Also, the customer service never disappointed us, they always responded quickly and managed to solve our issues. (Shout out to Nikola who just helped us on a huge problem, which turned out to be our fault)

Make My Lemonade
France
Almost 4 years using the app
Edited November 8, 2021

Jon B, thank you very much for providing excellent customer service!!!
Jon B. is very professional and dedicated to providing excellent customer service.
Thank you very very much Jon B.

Infinite Pet
United States
Almost 4 years using the app
June 11, 2021

I've had great interactions with all the support staff - Friendly and helpful in their explanations and fixes! Recently Dora helped update charge and ship dates, and previous Nikola tweaked the coding when we upgraded our theme. Thank you!

Curated Quilts
United States
Almost 4 years using the app
April 13, 2021

Using this app for a client, but the Ga integration didn't work. ReCharge went out of their way to help us, hence thank you for this! Also app works fine.

Berserker Coffee Company
Germany
Almost 4 years using the app
April 13, 2021

These are definitely the best option if you are looking to offer subscriptions on your site. They offer a lot of different features out of the box and everything works well with Shopify. We have been using them for the last 7 months, and in that time the support has got immeasurably better. Would highly recommend

Kocktail
United Kingdom
Almost 4 years using the app
January 27, 2021

User friendly system, and great customer service. Its always a breeze getting my concerns resolved with any customer service rep! Thanks!

Andy Pandy Kids
United States
Almost 4 years using the app
July 21, 2022

Highly recommend this app! The support staff are very helpful and prompt with their responses. They are the best!

Wrappr
Canada
Almost 4 years using the app
July 5, 2022

Usually can’t stand dealing with customer support teams on Shopify apps, but Recharge is the exception. Anytime I need to reach out about something, they reply quickly and with a helpful answer specific to my issue.

Earth Fed Muscle
United States
Over 3 years using the app
August 13, 2021

Support always gives me quick help without a lot of back and forth and they go into Shopify when I need it and make code changes. I really appreciate their technical expertise!

Health As It Ought to Be
United States
Over 3 years using the app
January 25, 2022

Support is amazing and does a great job with their prompt responses and directing where to go in the app!

Joovani
United States
Over 3 years using the app