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I did have some trouble setting up this subscription service, but the customer support person was more than able to help and resolve my issues. I love the fact that I can set this subscription service up as a one-time purchase as well - this allows customers to try one of my subscription kits without having to commit to a monthly subscription. I highly recommend this app!
After doing lots of research into subscription apps, I decided to install Subscription Plus for my store. So far, I am super impressed! The service from Shruti and Kunal has been outstanding – they have worked with me on calls and via email to fully customise the subscription widget to reflect my detailed requirements – fitting in with my brand design and Shopify theme. Thank you so much! I'm excited to get my store launched, and I expect this widget to be a core part of my sales growth strategy.
Great support team available at any time. Quick responses/actions within a day for every issue raised for resolution. We even got a special widget layout! There are still some wierd translation issues mainly on the app pages, which required a lot of translation work on my own, but c'est la vie. It's a free app. All in all, very happy for all the work they've done for us.
The support team is quick to respond, and will pretty much do all of the set-up and troubleshooting for you. Works great.
Nitesh was so helpful and amazing! Not only did he solve my immediate issue, but he provided guidance on how I can handle similar situations directly. I am so grateful for his quick and excellent help!!!
Kenan was the service rep that helped me set everything up! And the set up made it so much easier to start using this app. I've been trying different options throughout this week and having to go back and forth between Youtube to set it all up. This was quick and easy.
Customer support is very helpful and there subscription system is as smooth as butter. It really is perfect for shopify would really recommend using it
5 stars for the help they offered when contacted. (Even at the weekend) All looks good so far. Cheers
I used this app first time and had a hard time with configuration. Their support is incredibly helpful. They helped me to resize widget and make other modifications. Thank you so much
Fantastic app and great support too! I am very new to subscriptions and had some great help from Cherose on their team to set it all up. Nothing was too much trouble. I also needed to learn the system and this was all explained to me. It is fantastic! Such a great way to offer our mystery boxes to our customers.