Avis (105)

Note globale
5
Nombre d’avis par note
  • 98 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
23 août 2024

my store broke down when i installed it, be careful when u wunna test it u shouldnt have trafic

TOTSPET
Royaume-Uni
29 minutes d’utilisation de l’application
Super Simple a répondu 24 août 2024

Thank you for sharing your experience. We're genuinely sorry to hear that you encountered issues after installing our app.

Unfortunately, we didn’t have the opportunity to assist you sooner because we hadn’t received any communication from you before this review. Our support team is dedicated to resolving any concerns, with critical issues typically being fixed within the same day. Please don’t hesitate to contact us via live chat or at support@super-simple.co so we can help resolve this.

In previous cases, similar issues have been linked to factors outside our app, as hundreds of merchants use our service without any problems. We're confident that we can help identify and resolve the root cause to ensure everything runs smoothly for you.

Regards,
Stefan