Appstle℠ Subscriptions App
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Seriously the best customer service I've ever experienced. Reasons below:
1. Super quick to reply to you on the chat (3 min average, max 10 min)
2. Always know what the problem is and is always an easy fix (whether they do it themselves or guide you through it)
3. They record little videos for you to follow the instructions. SUPER helpful!
4. I feel super confident using this product knowing that any issue will be resolved. 100% recommend
Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.
I had a problem with the app but the customer service was great! They were quick and responsive and also helped solve the problems in a matter of minutes.
Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve!
I used this app for monthly subscriptions in our store and it's one of the best out there with amazing costumer service.
Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.
I only just installed this app today, so I cannot yet speak to its long term success. But so far, customer service response has been very fast and efficient. My tech made the updates for the app to work with my theme within about 15 minutes of my logging on to the chat window. UPDATE: Early into implementing this app I ran into an issue with the way the app was handling multiple variants on products. Tech support was very responsive and had it fixed within 1 business day (actually, I the developers fixed it over the weekend which is slightly amazing) UPDATE 2: after we had appstle up and running, we discovered the manage subscription was not showing up for our customers. The appstle team had it fixed within the hour
Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.
Really great app, quick and simple to set up and integrate. Awesome customer support, fast effective, glitches ironed out swiftly and all up and running smoothly. Highly recommend. Thank you Appstle!
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
Great customer service! They are extremely quick and helpful on live chat - I worked with Mann and Mitanshu. Highly recommend!
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
Appstle has been fantastic. I run a very specific subscription service that has a lot of variables. Appstle caters from them all, is easy to set up and use. Last but certainly not least, their customer support is 2nd to none! They are always quick and responsive, go the extra mile and help with any request. They genuinely care about their product and are doing a fantastic job! I'd give 10/5 stars if I could!
Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.
I cannot fault this app, so far I've only used the free version, but the customer service is second to none. Twice, I've used the chat button, and within minutes had a solution to a query. Most recently, I spoke to Prarthana, who was brilliant, even offered to edit my customer portal colours to match my theme. She went above and beyond to help, all for free! I look forward to the day I qualify for the paid for service, as this app and it's employees thoroughly deserve recompense for their service.
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
Excellent service i like the support team
It's was quick and helpful
I'm very appreciated all your help
Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.
Great customer service! I used the chat service to ask a specific question that I couldn't figure out and Muhammad saved the day. He took time to explain the issue, gave solutions on how to fix it and made sure the changed were made correctly. I've been using this app for about a month and highly recommend for other to use as well!
Thanks a lot for your kind words. We will make sure to keep up this great work for our customers.