Appstle℠ Subscriptions App
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The customer service for this app was amazingly fast and they provided us a quick solution within a few minutes.
We're very impressed and the App also works great!
Thank you for the great review! We're glad to hear that everything is working well for you. Reviews like yours motivate us to work hard and continuously improve.
I had an issue with sizing of the widget and reached out to customer service. The issue was resolved within minutes. A true demonstration that the team cares for their customers and is invested in helping them. I've used other subscription apps and they were clunky. Appstle is far from that.
Thank you for the great review! We're glad to hear that everything is working well for you. Reviews like yours motivate us to work hard and continuously improve.
My question was answered promptly with easy to follow instructions on how to resolve my issue.
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.
Best APP, GREAT SUPPORT
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.
great customer service!
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.
j'étais contente mais après les modifications faites, mes produits ont disparus et il y avait deux fois le même point sur mon site. J'ai demandé d'arranger les erreurs et la personne a dit qu'elle n'a rien fait et m'a envoyé une video. Apres avoir insister en lui disant que je ne sais pas comment faire car je n'ai pas touche a changer des produits et que mon site a ete cree par un professionnel, il a finalement modifier ses erreurs. donc en resume en general ca se passe bien mais vraiment aujourd'hui c'etait pas top du tout donc je mets une etoile pour aujourd'hui.
Dear Merchant,
This is Ria, the co-founder of Appstle. We understand how the appearance of two subscription options on your product page could have caused confusion and frustration. I would like to explain the situation thoroughly, and clarify what happened.
Upon reviewing your case, we discovered that the issue was not due to any change we made, but was a result of a pre-existing configuration. Specifically, the product was added to two subscription plans, which led to the two subscription options/widgets displaying on your product page. This setup had been in place before we made any updates or changes, meaning that no action on our part contributed to the problem you experienced.
Once you informed us of the issue, we immediately investigated the cause and resolved it within just a few minutes. To ensure you fully understood what had happened, we also shared a screencast video that demonstrated how the product had been added to both subscription plans. Additionally, we provided an explanation of the steps we took to resolve the issue and ensured the product page was displaying correctly.
We genuinely appreciate your feedback and are always working to provide all our merchants with a smooth and seamless experience when using our app. Your satisfaction is our highest priority, and we are committed to clarifying any further questions you may have. Please feel free to reach out to me anytime at ria@appstle.com.
Great App for our Subscriptions. Easy to integrate and a lot of customization possible. If you need help, you receive support answer less than 1-2min and they fix your problem immediately!! Thanks to the great team!
Thank you for the great review! We're glad to hear that everything is working well for you. Reviews like yours motivate us to work hard and continuously improve.
Henry was a great help today. He was able to answer all the answers I had and also was able to help me solve the issue I was having.
Thank you for the great review! We're glad to hear that everything is working well for you. Reviews like yours motivate us to work hard and continuously improve.
We managed to implement a subscription service for our premium dog food. The app is working perfectly for us and our customers. And the support is really fast and always very helpful.
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.
App is simple. But has the best value for the $ once you learn it. No transaction fees and reasonable pricing.
Support team is best in class too.
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve