Appstle℠ Subscriptions App

So thankful for this app and the team behind! Peter helped me out and fixed all problems asap - further than this he even found problems which I haven´t seen and fixed them! Helping out a small starting business he also adjusted things that were not in my plan included. Strong recommendation after checking a lot of subscription apps!

We had to migrate all of our Shopify subscriptions from Shopify Subscriptions to Appstle, and the entire experience was outstanding.

The migration itself was smooth, but what impressed us even more was the support team. They didn't just answer questions—they actively helped us customize the subscription widget, customer portal, and email notifications to match our store perfectly.

They translated all customer emails into German, customized the subscription management experience, integrated the "Manage Subscription" button into our customer account, adjusted the widget design, and responded incredibly fast to every request we had.

Throughout the process, the team was friendly, knowledgeable, and willing to go the extra mile to make sure everything worked exactly as we wanted.

If you're looking for a subscription app with exceptional customer support, Appstle is an easy recommendation.

A special thank you to Andrew, Nick, Kai, and the entire Appstle team for their outstanding support and dedication. We truly appreciate all your help!

Wir sind super happy mit der App. Wir hatten am Anfang unsere Bedenken, da wir ganz spezielle Wünsche hatten zum Look&Feel unseres Widgets und der Tatsache, dass wir bereits Abonnenten in einer anderen App hatten. Wir konnten aber ganz einfach ein neues Widget genau für uns erstellen und das Team hat uns super unterstützt bei der Migration der bereits vorhandenen Abonnenten.

Wir können die App zu 100% empfehlen.

Sehr intuitive App, die tut was sie verspricht. Der Support ist hervorragend! Geringe Wartezeit, extrem kompetent und freundlich und hilft auch proaktiv über eigentliche Fragestellungen hinaus

Erster Kontakt mit dem Support super.

Sid was very helpful tyvm.

Steven is just great as support. Customized the widget for myself. Great Product und now transactions fees!

Great, transparent and quick help and support - also very friendy.

Appstle’s support team was patient and helpful while I set up our Kimchi Club subscription. They answered my questions about billing dates and cutoff settings, and even offered to remove the app branding at no charge. I really appreciated the personal attention and help getting everything ready!

First of all, I'd like to thank Aaron for his patience, professionalism, and excellent support. I also really appreciate Appstle's email customization features, which allow us to showcase our logo and strengthen our brand identity.

However, I have to say that the overall subscription management experience still needs significant improvement.

Compared to Apple's subscription management experience, Appstle feels unnecessarily complicated. Apple's subscription system is simple, intuitive, and seamless. Appstle, on the other hand, makes some basic operations surprisingly frustrating.

For example, although the External API now supports changing the recurring billing date and rescheduling all future payments, the default Customer Portal still lacks this functionality. As a result, I have to manually update subscriptions for affected customers one by one in the backend. This is extremely tedious and shouldn't be necessary.

I'm also frustrated by the Pause and Cancel options. Their differences and consequences aren't immediately clear to customers, and the overall experience feels unnecessarily complicated. I would much rather see a simpler, more intuitive subscription management flow instead of multiple confusing options.

My suggestions are simple:
- Allow customers to change their recurring billing date directly in the default Customer Portal.
- Make pausing and canceling subscriptions much simpler and clearer.
- Focus on improving the core user experience rather than adding unnecessary complexity.

Overall, I appreciate the great support and the thoughtful email branding features, but I genuinely hope Appstle can learn from Apple's approach to subscription management.

Good subscription management should feel effortless, not like something that requires technical support or manual intervention every time.