Appstle℠ Subscriptions App
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Great app, great pricing, support is amazing, so far they are the best we've tried. A bit technical but as I said they have fantastic support so we didn't feel overwhelmed.
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
We've had our teething issues, but the support team is always very responsive and helpful to resolve things. The system works and doesn't give us too many issues so we are happy with it.
I am the CTO of Appstle. I am sorry you had less than stellar experience with us. Regarding your recent issue about payment link expiration, it was brought to our attention for the first time. Hence we weren't aware of the expiration time. It has been asked by other Shopify app partner members as well in the community. https://community.shopify.com/c/shopify-apps/about-the-cause-of-the-expiration-of-the-link-button-in-the/td-p/2118565.
As for the response delays I am trying to get to the bottom of the issue. At Appstle, we take customer support very seriously and strive to provide hands-on 24x7 support - 365 days. I will ensure the hiccups you saw in the past won't happen again. I apologize again for the inconvenience.
Great subscription app, works perfectly for my needs. Just had some help from Momna who addressed my query and sorted it for me.
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
Just signed up for this and it is super easy to use. But I was most impressed with the fellow who helped me today. He spent an hour with me on chat answering every question I had, doing demos, showing me step by step how to do things. I can't think of anything better than having a real person who knows the product to help. Super impressed!
Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.
Really good app, easy to use and customise, plus support team are on it, which is great. Highly recommend.
Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.
Customer service is amazing compared to complications that any subscription part of business that might bring. They are there for you to help
Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.
Easy setup with a helpful team!
I used this app to help me create subscription plans for my products.
Thank you so much for your kind words. We will make sure to keep up the great work for our customers.
Just installed the app on 2 different sites and i am on the free plan so far. Customer support is incredible. Very fast reply and solved my problems in no time and helped me set up everything. I am sure that this app will help me with the donations and subscriptions. Great app.
Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.
This app does exactly what we need it to do! The team are beyond helpful when you need help with anything, I really feel like they care about what we are trying to do. This is a fantastic service with even better customer service!
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
The app itself is a bit confusing to navigate, though this might be due to my unfamiliarity with the app and the language of using a new platform. However, I had a great experience recently with the customer support chat. Very helpful, responsive, and in my opinion, deserving of the 5 stars. They were able to change and fix all my issues on their end while thoroughly explaining what was causing said issues—even showing screenshots pointing out where the problem was and what was changed to fix the issue. Would recommend!
Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.