Appstle℠ Subscriptions App
Erfüllt die höchsten Qualitätsstandards von Shopify für Geschwindigkeit, Anwenderfreundlichkeit und Mehrwert für Händler:innen
Rezensionen (4.144)
Anpassen
-
Nach Bewertung
Excellent customer service; they've helped me with the set-up, so I can sell digital products and an app on subscription products and liaised with other APPS to ensure this was working how I needed it to. Great app, and looking forward to starting promotion for my productivity APP subscriptions.
Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.
Needed to automate software subscriptions on my Shopify site. Had some questions about how the system worked and Muhammad was able to answer all my questions and was very helpful. Thank you!
Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.
Zulkifal helped me with the integrations extremely fast! Great customer service. The widget looks beautiful integrated too!
Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.
Great application, although it knows its limitations, the support is great! They are available 24/7 which speeds up development time. Would even be better if there is more useful functionalities available or more customization options.
Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.
Amazing work by the support team. Always able to help you.
And also so polite with the store owners.
Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.
App was very easy to set up, and works well. Furthermore, support has been stellar so far - very fast to respond, super polite and helpful.
Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.
Astonishingly good customer service, open to modifications and very helpful with setup. Really opens up a lot of possibilities!
Thank you for your review! We are happy to be of your assistance :)
The best thing about this app (besides the fact that it works well with our theme - we had endless problems with the last app we used) is the customer service. The responses to customer service chat are quick, helpful, and easy to navigate. I've been given clear directions as to what the service professionals need from me, or they just go ahead and make the change quickly and efficiently. It's been a great experience overall. One thing to be careful of is that there are a couple of grammar/spelling errors in some of the email templates and information screens, so just be sure to check them carefully before publishing.
Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.
Support was instantaneous and the app does everything I need and looks beautiful. Couldn't be happier.
Thank you so much for your review. We are glad that we were able to help you. Please feel free to reach out to us if you have any other questions. :-)
Had to remove the app, installed it for about 1 hour, try to fix a shipping issue (the product was for $0 of shipping in shopify, but the app added a shipping cost of $12 for no reason). Impossible to reach anyone from the US or Canada via customer service, all coming from India. Their english was really bad, and not only did they not solve the issue, but made everything worse. There's so many apps for subscription our there, do yourself a service a choose another. At least you might have a shot at minimally good customer service, and not too many is
Hello. This is Ria, the co-founder of Appstle. I went through your chats with the team. As our Merchant Success Engineer as well as her Manager mentioned in the chats and the custom video guide that she made for your store, your shipping rate was coming from your Shopify shipping profile itself. In fact, that’s why the one-time purchase shipping price and subscription shipping price was exactly the same. Since your one time purchase shipping was $12, for order values below a certain threshold, the same applied to subscriptions too. Let me assure you that no other Shopify native or Shopify compatible subscription app would be able to help you here, unless the shipping profile is created on the app side (which the Manager explained in the video she made).
I went over the loom my teammate shared and it was very well-explanatory. And no, shipping on checkout page is not calculated based on IP address. It’s based on the shipping address you enter.
As for the location of the team, we are a California based company HQed in Menlo Park. We provide 24x7 support for merchants by having support team across geographies and timezones. Since, your ticket came in at 8 PM PST (outside work hours in the California), it was handled by our team in Asia. I personally did not see any communication or language issues in your chat or video, as our entire team across geographies are native English speakers.
Please dont hesitate to reach out to us at support@appstle.com if you have any other questions.In fact, I am sharing it here so that others can decide it on their own. And no, shipping on checkout page is not calculated based on IP address. It’s based on the shipping address you enter.