Appstle℠ Subscriptions App
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Terrible support we are still waiting for a simple task to be done going around in circles with the support! Use recharge instead
Dear Merchant,
This is Ria, the co-founder of Appstle. I am sorry you had a less than stellar experience with our app. We were not fully clear about your ask, and my co-founder and Tech Lead reached out to you several times, to set up a call with you, to get clarity.
Please let us know a good time to connect. You can reach out to us through email or the chat widget. We are happy to jump on a call anytime.
Regards,
Ria
Ahmed is THE BEST! He was so helpful and took the time to modify the look of my widgets! He even help me set up my shipping profiles! So kind, great app! Just wish you could edit the shipping profile locations once they were created.
Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.
Me encuentro probando esta aplicación, parece tener todo lo que necesito. Es muy bueno su servicio de soporte técnico, te contestan de inmediato y atienden cualquier tema relacionado a la aplicación.
Im currently working out the details to fully launch my service. I reached out to the team today and spoke with Hussain. OMG TOP NOTCH Customer Service. I was requiring intricate way to do my business and they have offered many options and point of views. So glad to be working with Appstle.
Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth
I received prompt assistance to setup this app and eagerly awaits strong performance from this app in terms of conversions/subscriptions. Thanks for your support.
Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.
I used this app to facilitate subscriptions. The widget is extremely easy to use and is embedded seamlessly within my website. The help and support to put a plan together was invaluable and the team was very friendly and efficient. I also like I can change subscription plans and my customers are also in complete control of changing their payment options including cancelations.
Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.
The first time I made a website to sell my own products, I always had a very confusing problem: how to set the price according to the deadline, and today it was finally solved perfectly! And even carefully sent me a video of the whole setup process! Thank you very much to the appstle team Kehanvi, I'm very impressed by her seriousness and patience! One of the important factors in deciding what software to choose is the service, and Appstle's response was very prompt, timely and thoughtful!Highly recommended!
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
Terrible to set up bundles: it is probably not worth saving the 500 that Recharge charges for bundles.
Their app is great for simple subscriptions, but it takes a lot of work to implement as soon as you go to bundles. The bundle box disappears, it doesn't update with the variants selected and the checkout buttons don't work. They claim that it is either Shopify's or the theme developers' fault, which I interpret as the app was built taking specific themes in mind.
My conclusion: it is not worth saving the 500 that Recharge charges for bundles. It means you will spend valuable hours trying to make it work.
Dear Merchant,
I am the Merchant Success Lead at Appstle. I sincerely apologize for failing to meet your expectations. I have gone over your store bundle configuration issue and the it has been resolved completely.
I would love to personally jump in and see how I can help ensure you have a smooth experience with Appstle. Please reach out to me at hussain@appstle.com
Looking forward to connecting.
I love the features of this app, especially for pre-paid plans. When a customer pays for ex: 6 months of boxes, the app makes 6 different orders for each month. It doesn't seem like a lot, but it sure makes a difference down the line. No more separate files to keep track of a customer’s order, no more draft orders to create each month = to less stress and more time for doing other things. It integrates seamlessly with my Shopify Store, and I really appreciate not having to code anything or change my items to make it work. I am not good with programming things, and they made the switch from my old app to the new one very easy. My customers didn't have to be bothered and their subscriptions will all renew on-time like usual. The customer service is top notch, and they are actually there to answer the chat which is a big bonus compared to other services! I recommend 100% to anyone who has a subscription box store or is wanting to add the subscribe option to their store.
Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.
The customer service is excellent. it is the easiest subscription app , I have tried lots of it. good
Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.