Appstle℠ Subscriptions App
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Customer service is excellent. Friendly and knowledgable. They helped me resolve an issue with some code that was leftover from an old app, took a while but at the end we saw the results we were looking for. Would recommend to anyone looking to add a subscription plan to their site. Gave it 4 stars because we only have been using it for one day.
Thank you for your motivating words! Please feel free to reach out if you need any other help.
Regards,
Ria
Very excited to start using this app! Just installed it and already the customer service is wonderful and very responsive!
Thank you so much for your review. We are glad that we were able to help you. Please feel free to reach out to us if you have any other questions. :-)
Decided to go with this app over the other options available. Very happy with my choice, while I am not fully done testing yet the platform is very user-friendly and seems to have all the capabilities I require. I had a few problems with installation due to my customised theme. However, the customer service team was FANTASTIC. Very responsive and available to help with any issues. Shoutout to Hussain and Muhammad :)
Thanks a lot for your kind words. We will make sure to keep up this great work for our customers.
Great Team! They were able to answer all my questions and the app is functional and straight to the point! I can't complain!
Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve!
Update to my review: In searching for further assistance, the support team became less and less responsive, making it much more difficult to receive help in a timely manner, often being left with messages that never got responded to at all. A time zone mixup didn't help matters either. I am still waiting for a response to a query from over 17 hours ago.
App is very user friendly, and has great levels of customization even at the most basic package. The support team is amazing, they are very quick to help answer questions and solve issues, and are happy to help with additional custom support when needed. This app and its support team provide everything we need for our subscription platform.
Hi,
This is Ria, the co-founder of Appstle. We hope all your issues are sorted now, and that our app is working smoothly. We have also beefed up the number of support engineers in the non-US work hours, since the time of your review, to ensure we have strong 24x7x365 support.
Please feel free to email me at ria@appstle.com or at support@appstle.com anytime if you need any more help.
Thanks,
Just installed the app. So far so good, simple, easy to use, and intuitive.
Some features aren't available until higher price points. During setup and playing with how I wanted things to work I must have broken something in my theme, and I have to say that their service is great, very responsive, and helpful.
They fixed whatever I broke in about 30 min.
Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.
Great Customer Service and also great App!
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
Very nice app, great and fast customer service!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.
Easy setup, great support!
Really liking this app so far!
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
The app is easy to set up and customer support is amazing when needed. I would definitely recommend using this app.
Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.