Appstle℠ Subscriptions App

Appstle℠ Subscriptions App

Rezensionen (4.028)

Gesamtbewertung
4,9
Anzahl pro Bewertungsstufe
  • 96 % der Bewertungen sind 5 Sterne
  • 3 % der Bewertungen sind 4 Sterne
  • 0 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 1 % der Bewertungen sind 1 Sterne
24. November 2024

App was good until 2 of my clients needed to update their payment methods. There's a glitch in the app that will not let them update their payment methods. The link that's emailed to them to correct the payment method, just takes them back to the original message. SO FRUSTRATING! I tried deleting the clients to re add them, but I can't cancel the subscriptions so it won't let me delete the client to attempt to re add them. Major glitch!

PlayHrdTrainHrd
Vereinigte Staaten
11 monate mit der App
Appstle Inc. hat geantwortet 26. November 2024

Hi,

This is Ria, the co-founder of Appstle. I have thoroughly reviewed your concern. Your customers were not able to update their payment information from the email received from Shopify.

Please be advised that the payment information is solely handled by Shopify, and we as a Shopify native subscription app, can only process the payments using encrypted data. We do not update or modify payment methods, as it is controlled by Shopify.

I am attaching the relevant Shopify documents here, for your reference. https://shopify.dev/docs/apps/selling-strategies/subscriptions/modeling

Furthermore, to extend our assistance, we have gone ahead and created a Shopify ticket on your behalf, to help you with it. The ticket number is: 52786650

Please feel free to let us know if you need any other assistance.

12. Dezember 2024

The ease of use and the customer service are phenomenal. I chatted with support today about a question I had and they not only helped me with the question I had - they went above and beyond and offered to make some changes to my widget so it perfectly matched my theme. Top notch support and an amazing product that has helped my business grow with subscriptions!

Moselle Natural Health
Vereinigte Staaten
5 monate mit der App
Appstle Inc. hat geantwortet 13. Dezember 2024

Thank you for the great review! We're glad to hear that everything is working well for you. Reviews like yours motivate us to work hard and continuously improve.

10. Dezember 2024

This is my second website to use this app. Its been great. Only issue is transferring customers from one shopify site to another, but the techies sorted this for me. Every time I have needed assistance, they have been there. Definately recommend them

Grovely Pets
Vereinigtes Königreich
3 monate mit der App
Appstle Inc. hat geantwortet 11. Dezember 2024

Glad that we are able to meet your requirements. Ratings like yours motivates us to work hard and continuously improve.

29. Oktober 2024

Appstle Subscriptions has been amazing for my Shopify store!

The support team has been a huge help throughout the setup process. They were quick to answer my questions and made sure everything ran smoothly on my site.

If you’re looking to add subscriptions to your store, I highly recommend Appstle. It’s easy to use and backed by great support!

Cellular Nano Health
Vereinigte Staaten
4 monate mit der App
Appstle Inc. hat geantwortet 30. Oktober 2024

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

28. Oktober 2024

Great product for offering subscriptions to customers. Lots of flexibility and options. The best part is their customer support - exceptionally helpful!

BestLife4Pets
Kanada
Etwa 2 jahre mit der App
Appstle Inc. hat geantwortet 30. Oktober 2024

Thank you for the great review! We're glad to hear that everything is working well for you. Reviews like yours motivate us to work hard and continuously improve.

16. Dezember 2024

Their customer service is incrediable. As a small business owner, I don't have the time to go back and forth with developers. Appstle is prompt- answers all of my questions- and provides loom videos of our conversations so that I can go back a watch if need be. Highly recommend.

3rd Bird Kombucha
Vereinigte Staaten
8 monate mit der App
Appstle Inc. hat geantwortet 17. Dezember 2024

Thank you for the great review! We're glad to hear that everything is working well for you. Reviews like yours motivate us to work hard and continuously improve.

4. Oktober 2024

I hardly leave a comment or review for any business unless I am impressed with their service or customer service. These people are super fast to reply and their app is one of the best. I highly highly highly recommend them.

Clear Comfort Night Guards
Vereinigte Staaten
Mehr als 2 jahre mit der App
Appstle Inc. hat geantwortet 5. Oktober 2024

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve

21. September 2024

I've been teaching Korean and generated a lot of sales from this app and it's ease helped me build a lot of subscription plans and bundles. It also pairs extremely well with Tevello which is the course app.

I asked Freya to put in a simple feature on my website and she fixed it for me in about 2 minutes. Something that would have taken about weeks or months to solve. They've always been attentive so I have been a happy customer.

KoreanLearnin
Vereinigte Staaten
Mehr als ein jahr mit der App
Appstle Inc. hat geantwortet 22. September 2024

Thank you for the great review! We're glad to hear that everything is working well for you. Reviews like yours motivate us to work hard and continuously improve.

22. November 2024

It's exactly what we need! The app is great and the customer service is even better! It's a perfect solution for your e-commerce needs! Kudos to Jackson for providing a quick solution to my concern!

Happy Healthy Online Shop
Vereinigte Staaten
11 monate mit der App
Appstle Inc. hat geantwortet 23. November 2024

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

17. Oktober 2024

Nancy, Ash & team very helpful. Customer service is very good, and the app works amazingly. Would definitely recommend :) @Appstle please don't sacrifice the customer service, it's hugely important to us and a big reason why we stay with you!

Overherd
Vereinigtes Königreich
Fast 2 jahre mit der App
Appstle Inc. hat geantwortet 18. Oktober 2024

Thank you for the great review! We're glad to hear that everything is working well for you. Reviews like yours motivate us to work hard and continuously improve.