Appstle℠ Subscriptions App
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Customer service is great. They help with any changes you need on the spot. The respond quickly via chat
I am just in the process of setting up the subscription options on my site and was unsure about a few things - the customer service chat was very helpful in answering my questions and confirming details about shipping options, billing and order automation on the Shopify side. I am excited to see how customers respond to this new purchasing option!
The only reason I'm not giving this app 5 stars is because of how "hard" it is for me to use. I'm fairly adept at most things when it comes to general site design, automations and integrations, but someone who knows more than me can easily traverse this application. EVER IF you're not adept at using apps like this, still use it! The customer service is INSANELY responsive and great at showing you where and how to fix things.
Overall very good, never as simple as you'd like it to be to implement, but their support is responsive and helpful.
It is very easy to remove products from subscription, but when it comes to adding products, there are very big problems and it costs the business a lot of money. We have 500 different products, spices etc. we are selling. It takes 5 seconds to unsubscribe products and 15 minutes to add. Definitely adding products is loading very slowly and needs to be categorized. The site owner should be able to edit and categorize the product adding part from the admin panel. Otherwise, the person who uses our site every 10 days wastes time and gets bored of adding it and cancels the subscription. The application is very cost-effective, I hope it solves it. There are many good aspects, but 1 bad side makes everything.
Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.
Appstle reps are quick to help online. Discouraged that I can't get a demo call for 2-3 weeks. Many of the Help videos are over a year old and not accurate anymore due to system updates. Appstle is suppose to be the best service but I'm running in to many areas that I will have to "improvise" to make it work for my needs
Thank you so much for your feedback. We recently made updates to UI and our team is working to update the videos. We are constantly working to bring in new features to meet different use cases and will keep you updated.
Working well so far. I had a little issue of double charging (my fault) but their support was able to quickly fix this for me. Greatly appreciate their support!
Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.
the use is a bit complicated, but the service is great.
Good app. Fairly easy to use and customize. Priced competitively.
Had an issue and reached out to customer support and they fixed in minutes.
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
Good app for starting to explore subscriptions. I did have trouble adding a banner to top of page but am still able to start accepting subscriptions
Thank you for your constructive feedback. Our dev team is currently working on this feature, and we will update you once it is live.