Appstle℠ Subscriptions App
Erfüllt die höchsten Qualitätsstandards von Shopify für Geschwindigkeit, Anwenderfreundlichkeit und Mehrwert für Händler:innen
Rezensionen (4.103)
Anpassen
-
Nach Bewertung
This app fits our needs very well and we appreciate the customization that is available. It has been very easy to use and the customer service help has been awesome! Highly recommend!
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth.
Great app with great support team, There is a guy named Jackson, He helped me a lot with what I needed and quickly, Amazing job Appstle.
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth.
The team on Appstle is amazing any issues I have they respond so quickly with Looms, messages, or are even eager to get on a video call with you to answer any questions you have!
Highly suggest it to anyone
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.
Great app and amazing customer service! I had a question and my question was answered within 2 minutes on the chat box, with detailed pictures for reference on how to solve my issue. Highly recommend!
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth.
For the price, their customer service is top tier. Their flexibility in the subscriptions and detailed options ensures you will be able to apply appropriate discounts and deliver great service. Customer service is huge in today's industry and they are here to help 24/7. Obviously give grace during peak hours but you will find that you will get your answer quickly. Bang for the buck, this should be your first choice. They also consider nonprofit discounts on your pricing if you qualify.
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.
I had an issue setting up the app and reached out to the support team. Within minutes they responded and were able to diagnose the issue and resolve it. Very impressed with the support. Certainly deserves 5 stars!!
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.
Worst experience ever. I never write bad reviews but I feel compelled to warn others against the repeating issues I faced. The customer portal was always having issues. repeated issues. sometimes double processing issues. the worst. When I would reach out to tech support they would say "looks good on our end" as if they had no responsibility for fixing their coding issues. I stayed with Appstle far too long. Now I have new subscription app with amazing tech support and I am kicking myself for not jumping ship earlier. buyer beware.
Dear Merchant,
This is Ria, the co-founder of Appstle. Thank you for the 1.5 years you were with Appstle, and we are sorry the last few weeks' were not up to the mark. While we regret that your final experience led to the feedback, I'd like to address the points. We hope you give us another try.
Customer Portal Issues:
Customer portal is an integral part of our app, and our team ensured that every reported issue was thoroughly investigated. After multiple checks by our team, the portal was confirmed to be fully functional each time you reached out. In instances where adjustments were needed based on your specific setup, we provided detailed guidance and solutions to help optimize the experience for your customers. We have now added a more detailed and step by step guidance document and video, to help merchants setup their perfect customer portal. Also, we are always available 24x7 to real-time guide merchants anytime needed.
Double Processing of Orders:
The double-processing issue was linked to a setting in the app that allowed customers to modify their billing intervals. This was a feature enabled by you, which is designed to offer flexibility to your customers. When this issue arose, our team provided personalized instructions, including screencast videos, to help you disable this feature. These settings are always fully within your control. We have now added more merchant tutorials within the section, and switched to an easier merchant UI, to make the settings navigation very easy.
We hope you will consider us again in the future as we continue improving and evolving our services.
Love this app! So much better in price than previous app I had tried... and staff is quick to help. Has been working great!
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth.
Application gives more than expected. And also great customer support
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.
I used Bold V1 for years, but had a mess when we changed to the shopify integrated version. The Appstle team has been great and I love their quick support.
Glad that we are able to meet your requirements. Ratings like yours motivates us to work hard and continuously improve