Appstle℠ Subscriptions App

Appstle℠ Subscriptions App

Rezensionen (4.104)

Gesamtbewertung
4,9
Anzahl pro Bewertungsstufe
  • 96 % der Bewertungen sind 5 Sterne
  • 3 % der Bewertungen sind 4 Sterne
  • 0 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 1 % der Bewertungen sind 1 Sterne
18. Oktober 2023

For the past 12 months, I've been using the Appstle Subscription app, even though my subscription numbers are relatively modest at the moment. Looking ahead, I'm eager to grow my subscriptions in the next year. What truly impresses me, though, is the incredible customer service this app offers. It's a standout feature that keeps me hooked.

Milkman Grooming Co
Australien
Mehr als 2 jahre mit der App
Appstle Inc. hat geantwortet 20. Oktober 2023

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

12. März 2022

Great help setting up the app - removing old legacy code and adding new code for the app to work. Great service.

mygreens
Vereinigtes Königreich
Mehr als 2 jahre mit der App
Appstle Inc. hat geantwortet 12. März 2022

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

Bearbeitet am 10. Dezember 2023

Dec 10, 2023 UPDATE: STAY THE HELL AWAY. THEY JUST DOUBLE AND TRIPLE BILLED HUNDREDS OF OUR SUBSCRIPTIONS. WE HAD TO MANUALY FIND, CANCEL AND REFUND OVER 300 ORDERS AND LOST OVER A DOZEN SUBS. YES THEY OFFERED A 20% DISCOUNT AFTER APOLOGIZING. JUST A LOT OF HEADACHES. TRYING TO FIGURE OUT A MIGRATION STRATEGY...
January 9, 2023 UPDATE: Like I said before, they will pacify you, blame Shopify, tell you they opened a ticked with Shopify, and you will never hear from them again. Still have not heard from them - supposedly they opened a ticket with Shopify - but they were very quick to reply to my review update / change on Dec 5 when I dropped them to 1 star.
December 5, 2022 UPDATE: After approximately 16 months of using the app, I am changing my rating just because of lack of support. Support has really gone so downhill over the last 6-9 months, it is sad!!! Changing my 5-star review to 1 star because response time has become unacceptable. I was probably one of their first 100 customers. I have over 4000 subscriptions and have been very patient but really their support has become an issue. It's not just "growing pains" anymore - they will pacify you and/or blame Shopify until you're blue in the face - to the point where you just give up and try to find a workaround.

Bones and Me LLC
Vereinigte Staaten
Mehr als 2 jahre mit der App
Appstle Inc. hat geantwortet 15. Juli 2021

Dear Merchant,

As we shared the error, it's coming while invoking Shopify API. We are filing a partner ticket but until then, we can't do anything about it. We are not seeing that issue with any other store, hence we will need to consult with Shopify on it.

Regards,
Ria

20. Mai 2024

The team on Appstle is amazing any issues I have they respond so quickly with Looms, messages, or are even eager to get on a video call with you to answer any questions you have!

Highly suggest it to anyone

Urbania Dynamic Concepts
Vereinigte Staaten
7 monate mit der App
Appstle Inc. hat geantwortet 22. Mai 2024

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

25. Juli 2021

super super helpful. unbelievable customer service received from Muhammed and app absolutely does the job!!!

The Really Good Whisky Company
Vereinigtes Königreich
Mehr als 2 jahre mit der App
Appstle Inc. hat geantwortet 25. Juli 2021

Thanks a lot for your kind words. We will make sure to keep up this great work for our customers.

16. Dezember 2023

This app has been a really great addition to my store and made a significant difference to my bottom line. The chat help is really responsive and any questions have been answered promptly. Great instructions on how to set up subscription plans as well.

Organicules
Irland
Mehr als 2 jahre mit der App
Appstle Inc. hat geantwortet 17. Dezember 2023

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

Bearbeitet am 19. Oktober 2021

Great customer service. The service rep was very patient with me and helped me take care of page issues. 5 Stars

Alchemi Mushrooms
Vereinigte Staaten
Mehr als 2 jahre mit der App
Appstle Inc. hat geantwortet 19. Oktober 2021

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

13. Mai 2021

These guys seem very capable, and have created an easy to use app with excellent customer support. Pricing for the app is much more reasonable than their competitors.

Tasty Decafs - Australia
Vereinigtes Königreich
Mehr als 2 jahre mit der App
Appstle Inc. hat geantwortet 13. Mai 2021

Thank you for your review! We really appreciate it and we are glad to be of your assistance.

20. September 2022

A really good app with fast, helpful and efficient customer service team. Good levels of customizability and it is perfect for our subscription business.

Tokyo-Okashi-Box
Japan
Mehr als 2 jahre mit der App
Appstle Inc. hat geantwortet 24. September 2022

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.

1. Juni 2024

Magnus is an asset to Appstle Subscription and personally I think he is underpaid for his ability and services provided

Bags to Bones
Australien
4 monate mit der App
Appstle Inc. hat geantwortet 2. Juni 2024

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth.