Appstle℠ Subscriptions App

It's working well. I moved from recharge as this is much more fairly priced for a small business. I do find the app settings a bit hard to navigate but the support is always available so that makes a big difference. Today I had a problem with my shipping set up and got a reply within a minute, with screenshots how to manage it. Resolved in no time!

The app works pretty well with our Shopify store. There are a few limitations that we've had to navigate, such as requiring Shop Pay to subscribe (the delay between updating a credit card in Shop Pay and having it register for payments in Appstle has posed a hassle for our customers, but this is not unique to Appstle). However, the Appstle support team has been really helpful in finding workarounds.

I have been using it for a few months now and have had an excellent experience. It was easy to install and its usability is very good. It can be improved significantly in terms of translation to other languages, as I couldn’t find all the fields I needed when translating to Portuguese. I also think the customization could be improved overall.
Additionally, during the migration of customer credit card data, some records were left without first and last names. This caused integration issues with logistics and CRM applications, highlighting the need for more robust data validation during migration processes.

Customer help has always been easy and available. We enjoy the user-friendly app and our customers also enjoy it.

Great app for getting started with subscriptions. Options to customise and tailor are so useful and give great flexibility. Support team is also great for getting going and confirming the best setup ahead of launch.

App is a bit confusing but customer service is always on top!

The app is good but can be a little unintuitive in areas. The live chat team are fantastic however. Very responsive and helpful.

The support team is really helpful. They answered all my questions or concerns really quick. So far the app is very customizable and the customer section looks good. At this point I have not yet any subscriptions from real customers but I have all the faith this will work fine.

Good customer service, however I found the app difficult to use but was helped by staff

Easy to create subscription plans. Helpline answered my question immediately with clear instructions.