Calificación general
4,8
Recuentos por nivel de calificación
  • El 96% de las calificaciones son de 5 estrellas
  • El 3% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
31 de mayo de 2023

Easy UI and supportive customer support make the whole UX much better than other subscription app!

Thanks!

elife clinic
Japón
30 de mayo de 2023

The must have subscription app 5-star
I have never received such great support in my life.
My theme was not on the list and they integrated it while I was on chat.
The colors had to be adjusted and were done in 5 mins.
I had 5 other questions and they were answered right away.
If you are doing subscriptions this is the app you must have.
There are so may options that you can do with it.
I am using it to build a box for a coffee store and it is perfect.
RG

Tasty Coffee LLC
Estados Unidos
Appstle Inc. respondió 30 de mayo de 2023

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

30 de mayo de 2023

Very responsive customer service, they addressed my questions and needs very fast and corrected all the issues I was experiencing, thanks!

Immun'Âge USA Official Distributor
Estados Unidos
Appstle Inc. respondió 30 de mayo de 2023

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

29 de mayo de 2023

As a person trying to start a business who is not super great with technology, one of my primary variables when considering any sort of platform and/or plugin is the amount of support given from each platform.

No matter what you decide to do there will be a learning curve and there will be bumps along the way and that's just a part of it, but the support team with Appstle has always been VERY good to me.

Quick story: I brought my issue to Appstle in the afternoon and it was resolved in the evening and the only reason it wasn't resolved sooner was because I was slow to respond. But I want to especially acknowledge Kehanvi for going above and beyond by resolving my issue immediately.

StronyxFitness
Estados Unidos
Tiempo de uso de la aplicación: 4 meses
Appstle Inc. respondió 29 de mayo de 2023

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

26 de mayo de 2023

How the hell is this 4.9 stars? I tried testing this in my store. The subscription wouldn't show up until after I canceled the order. Of the two items I subscribed to, only one showed up. Maybe it's because they don't know how to process a pick-up order. They leave "null" in place when you don't enter a first name. Customer service is entirely offshored; I must assume the developers are as well.

If you want to lose orders and piss off your customers, I strongly recommend Appstle. Guess there's a reason other apps feel comfortable charging $99 for similar services.

GoldenJoe Juice Company
Estados Unidos
Tiempo de uso de la aplicación: 4 días
Appstle Inc. respondió 27 de mayo de 2023

Hi, this is Ria, the co-founder of Appstle. I’m addressing your points one by one

Our dev and support teams are global and are based across continents and time zones. Hence, the 24x7x365 support!

Appstle Subscriptions is currently being actively used by 15,000 plus merchants, with solid widget integration across pages. However, some stores can have lingering code from other apps which can interfere with the widget. In most cases, our highly technical support team can fix it on the spot. However, sometimes the issue can be more complicated as Appstle works in an ecosystem of other Shopify apps and not in silo. Your ticket was one such, and hence under dev review and escalated. It needed further investigation. It was less than 12 hours since you first pinged us with the ticket. In my experience it’s a highly reasonable time to investigate and get back on an issue that is caused by other app code, as we want to ensure that our solution is sustainable.

26 de mayo de 2023

I would not hesitate to recommend Appstle as a subscription platform. They also have an incredible support team, Kehanvi is amazing

Nature's Loo
Australia
Tiempo de uso de la aplicación: 10 meses
Appstle Inc. respondió 26 de mayo de 2023

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

26 de mayo de 2023

Amazing customer service. Kehanvi was super helpful to help me in setup .Really appreciate the fact that I can get a live agent within minutes that can actually help resolve the issue quickly.

Shieldeck
Estados Unidos
Tiempo de uso de la aplicación: Alrededor de 2 meses
Appstle Inc. respondió 26 de mayo de 2023

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

25 de mayo de 2023

Appstle Subscription App on Shopify is a game-changer. It simplifies subscriptions, offers customization options, and integrates seamlessly with your store. The standout benefit is their excellent customer service. Highly recommended!

PottePlanten.dk
Dinamarca
Tiempo de uso de la aplicación: Alrededor de 1 mes
Appstle Inc. respondió 25 de mayo de 2023

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

25 de mayo de 2023

Fabulous customer service! I was hesitant to use the app as I was used to Recharge but this is great and the chat support is super responsive and helpful.

Youthonics
Australia
Tiempo de uso de la aplicación: Alrededor de 1 hora
Appstle Inc. respondió 25 de mayo de 2023

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

24 de mayo de 2023

What's not to love about Appstle Subscriptions? Helpful team that's seemingly always available. It's versatile and integrates well with native and third-party Shopify apps.

ClinicalPosters
Estados Unidos
Tiempo de uso de la aplicación: 5 meses
Appstle Inc. respondió 24 de mayo de 2023

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.