Calificación general
4,8
Recuentos por nivel de calificación
  • El 96% de las calificaciones son de 5 estrellas
  • El 3% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
3 de febrero de 2022

We struggled with the set up but the support has been great and the subscriptions are now working really well

Colour Streams
Australia
Tiempo de uso de la aplicación: 6 meses
28 de enero de 2022

I used this app to try and help me set up a subscription based systeme for a product we are selling. I was really unsure how to do what I was looking to do (it wasn't that challenging I am just nervous and was looking for support). The support I received was awesome, Hussain took SUCH care of me. i will say that for what I was looking to do, it has a work-around for two different pricing subscription options, but doesn't inherently offer, so if you're looking to offer two different prices, it can do it, just not necessarily built into the app itself. But like, for a free option compared to a lot of others (which are QUITE expensive in lots of cases), can't really say I'm upset.

Take Some Risk
Canadá
Tiempo de uso de la aplicación: Alrededor de 2 horas
Appstle Inc. respondió 28 de enero de 2022

Hello,

We are glad to receive such motivating words from you. Regarding your request for separate subscription pricing options, we are unable to offer that as a built-in option, as Shopify rules and setup (applicable to all apps) require the base price of the product to apply for all recurring orders.

We really hope that the two workarounds I suggested during our conversation (first - creating separate product listings, and/or second - using Appstle Subscriptions to provide discounts for multiple subscription frequencies of the same selling plan) will enable you to achieve the output you are looking for.

Please feel free to ping if we can help with anything else.

Fecha de modificación: 27 de enero de 2022

Update: resolved the issue the next day, so appears to all be working now - still think it'd be much better with more documentation, but no problems any longer. :) I want to like this app, but the support is fairly slow - to be fair, it's only been 1/2 a day, but when the app isn't working, that's a long time. And the app just doesn't work. I think it's because it's poorly coded, although I've only spent an hour or so digging into the JS. For example, it has trouble locating all the buy boxes on the page in order to actually add the subscription options, despite selecting them by class. I'd be ok with slow or no support if there were good documentation, but alas, that's also not the case. I'll revise the review if someone gets back to us and fixes the issues, but we just keep getting the same response that they have to "escalate" every issue and don't have a timeframe for getting back to us.

DoggieKarma
Estados Unidos
Tiempo de uso de la aplicación: 16 días
Appstle Inc. respondió 27 de enero de 2022

Hello,

This is Hemant, the lead dev/CTO of Appstle. I am sorry you had less than a stellar experience with our support. I went through the ticket in detail and the reason we had to involve the dev team, was because, by default, the widget is displayed only for the main product on the product page. It is done this way so that in case you have additional products on the same page, we don't display a widget for them by default.

To show an additional widget, it requires placing our snippet in the liquid code of your theme. We can add it for you but require some details. I have reached out to you on the chat as well. Please let me know a good time to connect.

24 de enero de 2022

I have just installed this plugin and so far the customer support has been exceptional. They have been quick to reply back to my queries with screenshots to help visualise their explanations.

A Kilo of Spices
Reino Unido
Tiempo de uso de la aplicación: 42 minutos
18 de enero de 2022

We're just starting to test and use the app and so far very satisfied with the speed of their support team.

The Rewear Company
Estonia
Tiempo de uso de la aplicación: 3 meses
15 de enero de 2022

Very helpful, and relatively easy app to allow for recurring charges/subscription products. Support response is super fast and helpful.

Radio Roasters Coffee
Estados Unidos
Tiempo de uso de la aplicación: 4 meses
Appstle Inc. respondió 15 de enero de 2022

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

7 de enero de 2022

Customer service was great, very quick, friendly, and addressed all my concerns. we haven't started launched our subscription products yet, but so far so good.

Neighbours Feeding Neighbours
Canadá
Tiempo de uso de la aplicación: 2 meses
30 de diciembre de 2021

I just installed this app and the team was a great help to me, it was easy to setup just a few small tweaks needed.
Thanks

FloraFoodsCo
Canadá
Tiempo de uso de la aplicación: 7 meses
Appstle Inc. respondió 30 de diciembre de 2021

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.

Fecha de modificación: 18 de diciembre de 2021

great app, very nice and functional!
You can easily sell subscription products through this app!
i'm very happy with this application!

LEWASTOCK BOUTIQUE
Italia
Tiempo de uso de la aplicación: Alrededor de 2 meses
Appstle Inc. respondió 18 de diciembre de 2021

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.

13 de diciembre de 2021

We're using Appstle to launch a Beer Club with subscriptions. The app made is very easy to get started and their staff of devs are very accommodating and helpful, even being able to help with custom coding! The app is still fairly new but it appears new updates/features are under development which Im excited for!

Collective Arts Brewing
Canadá
Tiempo de uso de la aplicación: Alrededor de 1 mes
Appstle Inc. respondió 13 de diciembre de 2021

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.