Avis (3 427)

Note globale
4,9
Nombre d’avis par note
  • 96 % des avis sont des avis à 5 étoiles
  • 3 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
Modifié le 6 avril 2023

Der Kundensupport war äußerst hilfsbereit und reagierte schnell auf meine Fragen und Anliegen. Ich hatte einige Schwierigkeiten bei der Einrichtung des Abonnementdienstes auf meiner Webseite, aber der Kundensupport war geduldig und führte mich Schritt für Schritt durch den Prozess.

Was ich besonders schätzte, war, dass der Kundensupport auf meine individuellen Bedürfnisse einging und mir maßgeschneiderte Lösungen anbot. Sie waren nicht nur auf schnelle Lösungen aus, sondern investierten auch Zeit und Energie, um sicherzustellen, dass mein Abonnementdienst optimal funktioniert.

Ich war auch beeindruckt von der Professionalität und Freundlichkeit des Kundensupports. Sie waren stets höflich und respektvoll und gingen auf meine Fragen und Anliegen ein, als ob ich ihr einziger Kunde wäre.

Bug Brothers
Allemagne
Plus d'un an d’utilisation de l’application
Appstle Inc. a répondu 3 février 2023

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

Modifié le 22 octobre 2021

This is a good product, and I give this 5 stars to the customer service team. Help me a lot to solve my issue.

petncompany
Australie
Plus d'un an d’utilisation de l’application
Appstle Inc. a répondu 22 octobre 2021

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.

15 décembre 2021

Excellent customer service from Ahmed. He helped install the app to my theme and then offered to customise it so it matched my theme. Thank you!

NailzintheMail
Royaume-Uni
Plus d'un an d’utilisation de l’application
Appstle Inc. a répondu 15 décembre 2021

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

6 décembre 2021

I'm rating this app a 5* partly due to current functionality but mainly due to the responsiveness of the team. They will go above and beyond to find solutions, get back to you quickly on queries / help needed, and are super open to collaborating with other apps that they are not yet integrated with. What I love:
- subscriptions as well as 'build-a-box functionality. There aren't too many apps that do this!
- integration with your shopify theme. - consumer 'manage my subscription' functionality that can be configured to your requirements - you choose what customers can and can't change
- highly configurable What I Wish
- it integrated with a delivery scheduling app. I believe this is currently a restriction on Shopify's end which is in the plan to fix during H1 2022.
- 'manage subscription' currently allows customers to change subscription frequency outside the options available due to the free form field to adjust

Good Sheets
Australie
Plus d'un an d’utilisation de l’application
Appstle Inc. a répondu 6 décembre 2021

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

29 août 2021

Super easy to install and great customer service from the start. Zulkifal at customer support helped me quicklky and efficiently.

The Nekked Bar Soap Factory
États-Unis
Plus d'un an d’utilisation de l’application
Appstle Inc. a répondu 29 août 2021

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.

19 octobre 2021

I have just installed this app and still trying to figure it all out. However, I can say that the tech support is top-notch. Kehanvi answered all of my questions and made some design changes for me. I feel confident that if I have any other questions, they will be addressed quickly. Great service and I highly recommend this app.

Trail Rated Coffee
États-Unis
Plus d'un an d’utilisation de l’application
Appstle Inc. a répondu 19 octobre 2021

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

Modifié le 8 décembre 2021

I am very pleased. Ahmed was helpful and efficient in the configuration of one of my subscriptions.

Heavens To Betsy Cakery
États-Unis
Plus d'un an d’utilisation de l’application
Appstle Inc. a répondu 23 octobre 2021

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

17 février 2022

Great customer service, walked me through the entire process and went above and beyond to assist. Thanks so much

DYBS Squared
États-Unis
Plus d'un an d’utilisation de l’application
Appstle Inc. a répondu 17 février 2022

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.

12 juin 2022

Great app and even better support! I couldn't figure out how to set up the subscription box on the website properly. Clicked on the help button, within minutes, Mann came to the rescue and sorted it out. Very impressed with the customer support. Now just need more testing and it can go live soon.

Purple Stitches
Royaume-Uni
Plus d'un an d’utilisation de l’application
Appstle Inc. a répondu 12 juin 2022

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve

2 juin 2022

We have a custom theme. One chat and the subscription app was embedded onto our site no issues. Highly recommend.

Ranger Ready Repellents®
États-Unis
Plus d'un an d’utilisation de l’application
Appstle Inc. a répondu 2 juin 2022

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.