Appstle℠ Subscriptions App

Appstle℠ Subscriptions App

Avis (3 880)

Note globale
4,9
Nombre d’avis par note
  • 96 % des avis sont des avis à 5 étoiles
  • 3 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
24 septembre 2024

So easy and SOOOO helpful!

The app itself is easy to set up, although the support on offer is so good that there really is nothing to worry about if you do get stuck with anything.

We saw a slow start, however, we have been surprised by the popularity of the subscription model and would recommend it to anybody with a product line that is endlessly replaceable.

Our customers love it, so we love it too!

PurelifeBiotics
États-Unis
Environ un an d’utilisation de l’application
Appstle Inc. a répondu 25 septembre 2024

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

1 novembre 2024

Our customers have been asking for a subscription service outside of the third-party brands we're already integrated with, so this app has been an excellent service for us after having just launched our new website. And their support team is fantastic!

Gimme! Coffee
États-Unis
6 mois d’utilisation de l’application
Appstle Inc. a répondu 2 novembre 2024

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve

28 septembre 2024

I had a fantastic experience with this app! Kate from customer support went above and beyond to resolve my issue. Not only did she quickly address my concerns, but she also provided valuable advice on how to make the most of the app. Her professionalism and willingness to help truly made a difference. Highly recommend this app and their exceptional support team!

Jupiter
États-Unis
Plus de 2 ans d’utilisation de l’application
Appstle Inc. a répondu 29 septembre 2024

Thank you for the great review! We're glad to hear that everything is working well for you. Reviews like yours motivate us to work hard and continuously improve.

4 octobre 2024

I hardly leave a comment or review for any business unless I am impressed with their service or customer service. These people are super fast to reply and their app is one of the best. I highly highly highly recommend them.

Clear Comfort Night Guards
États-Unis
Plus de 2 ans d’utilisation de l’application
Appstle Inc. a répondu 5 octobre 2024

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve

28 octobre 2024

We needed help with our theme change and wanted to make sure the app was working properly, and the Appstle Subscription team helped us out quickly!

Biscotte Yarns
États-Unis
Presque 2 ans d’utilisation de l’application
Appstle Inc. a répondu 29 octobre 2024

Thank you for the great review! We're glad to hear that everything is working well for you. Reviews like yours motivate us to work hard and continuously improve.

11 octobre 2024

Appstle is the best subscription option for Shopify. They have great customizable options but their support is even better. They have helped us grow our business significantly.

ForTheBirds.com
États-Unis
Plus de 2 ans d’utilisation de l’application
Appstle Inc. a répondu 12 octobre 2024

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

15 octobre 2024

Had an issue accessing my customer subscription accounts. Contacted Shopify via the chat feature. Received an immediate response. I described my issue and their team diagnosed the problem and fixed it immediately. Very please with the service so I didn't have any interruption with my customer's subscriptions.

Billion Dollar Graphics
États-Unis
Environ 2 ans d’utilisation de l’application
Appstle Inc. a répondu 16 octobre 2024

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

2 octobre 2024

They make changes in production without notifying customers, resulting in customer portal downtimes of more than 12 hours. Or they upload new features without testing them properly with the result that “things” appear that don't work or don't fit the aesthetics of the portal.
Most of their support tickets take between 24-48 hours to resolve because their agents have limited knowledge and have to pass the issues to their developers.
Some of these issues result in financial and reputational losses for those of us who use Appstle.
They do not calculate shipping rates correctly, so many times orders are shipped without shipping costs and this means losses.
And much more.

Remolonas
Espagne
Plus de 2 ans d’utilisation de l’application
Appstle Inc. a répondu 4 octobre 2024

Dear Merchant,

This is Ria, the co-founder of Appstle. I apologize for the inconvenience you faced. I have reviewed your concerns and connected with the Merchant Success Head, who will contact you to discuss any remaining concerns related to your store.

We hope things are now working smoothly and as expected! Please do not hesitate to contact me at ria@appstle.com or support@appstle.com if you have any other questions. We are available 24x7x365.

17 octobre 2024

Nancy, Ash & team very helpful. Customer service is very good, and the app works amazingly. Would definitely recommend :) @Appstle please don't sacrifice the customer service, it's hugely important to us and a big reason why we stay with you!

Overherd
Royaume-Uni
Presque 2 ans d’utilisation de l’application
Appstle Inc. a répondu 18 octobre 2024

Thank you for the great review! We're glad to hear that everything is working well for you. Reviews like yours motivate us to work hard and continuously improve.

29 octobre 2024

Appstle Subscriptions has been amazing for my Shopify store!

The support team has been a huge help throughout the setup process. They were quick to answer my questions and made sure everything ran smoothly on my site.

If you’re looking to add subscriptions to your store, I highly recommend Appstle. It’s easy to use and backed by great support!

Cellular Nano Health
États-Unis
4 mois d’utilisation de l’application
Appstle Inc. a répondu 30 octobre 2024

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.