Appstle℠ Subscriptions App

Appstle℠ Subscriptions App

Avis (4 046)

Note globale
4,9
Nombre d’avis par note
  • 96 % des avis sont des avis à 5 étoiles
  • 3 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
6 décembre 2022

Kehanvi helped me to configure a subscription management button in my store. Prompt, efficient, and helpful!

Barrel One Coffee Roasters
Australie
7 mois d’utilisation de l’application
Appstle Inc. a répondu 6 décembre 2022

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth:)

29 juin 2022

I use this app to get our plans out there and when I needed help testing upgrade features and even customization, their team was right there with me offering different customization options even. Great support! Will definitely recommend this to anyone looking for a subscriptions app.

petsi-box
États-Unis
7 mois d’utilisation de l’application
Appstle Inc. a répondu 29 juin 2022

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

24 août 2021

Very easy to work. i just installed the app and done subscription widget by myself. no need any developer for setup. also they have great customer service. very quick response.

SabrosoSauce
États-Unis
7 mois d’utilisation de l’application
Appstle Inc. a répondu 24 août 2021

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

30 décembre 2021

I downloaded the free plan to test out the app. I'm building a store with membership feature for discounted prices. The staff was responsive and was able to quickly help me set up the app. I'm excited to start using it!

Jorya Jewelry
États-Unis
7 mois d’utilisation de l’application
Appstle Inc. a répondu 30 décembre 2021

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

20 mai 2022

Funktioniert super und die Einstellungen waren ebenfalls leicht gemacht.
Auch der Support reagiert sehr schnell und hilft super

Reachhunter
Allemagne
7 mois d’utilisation de l’application
Appstle Inc. a répondu 20 mai 2022

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.

31 janvier 2022

Great experience. Right on installation, I immediately received help to set up the widget and change it to match the colors of my website. Very patient and understanding. Thank you.

Pesheni.com
États-Unis
7 mois d’utilisation de l’application
Appstle Inc. a répondu 31 janvier 2022

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

19 novembre 2021

Amazing customer service support, thank you so much for the help! I would definitely recommend this app to everyone that is looking for a subscription service!

MHS.COM
Canada
7 mois d’utilisation de l’application
Appstle Inc. a répondu 19 novembre 2021

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

13 mars 2023

My company has been using this app since September 2022. In that time, our experience has been awful. Do not be fooled by the many 5 star reviews. We went with this app because of the "excellent reviews".

Here are the reasons why you shouldn't go with this app:
The support team is completely uneducated on the app and could not help me with any issues I brought up from the start. We switched from WooCommerece to Shopify and Appstle promised that we could transfer our previous subscriptions over. The process was on-going even after launching our Shopify site. The support team kept telling us different things and promising a quick turn around, none of which happened.

Additionally, the company behind the app is incredibly dishonest about what the app can do and how much it costs. And to make matters worse, the company frequently makes changes to the app without any warning. These changes often break the app, leaving users like myself frustrated and unable to operate our businesses effectively. It's incredibly frustrating to have to constantly worry about whether or not the app will work the way it's supposed to.

They recently changed what customization you have control of based on what tier you pay for without telling us. So our widget broke and lost all of our branding. When I contacted support, they asked if we had made any changes to the widget and they didn't understand what "branding" is. I had to dig around the app to discover that they had made this change. Now they want us to pay 3 times what we are currently paying them on a monthly basis.

Lastly, the app has a horrid UI/UX design. The layout is confusing and difficult to navigate, and the overall user experience is not enjoyable. It feels like the developers put little thought into making the app user-friendly, which is unacceptable given the high cost of the subscription.

Overall, I would not recommend this app to anyone. It's not worth the headache and hassle that comes with it. These are just a few issues we have had over the last 6 months, the list is a lot longer. Save your money and look for a better option elsewhere.

CLN&DRTY Natural Skincare
États-Unis
7 mois d’utilisation de l’application
Appstle Inc. a répondu 13 mars 2023

Dear Merchant,

I am the co-founder of Appstle. I am sorry to hear that your experience with us hasn’t been great. I went through your tickets. Addressing the main one, in Shopify, whenever a product is deleted/recreated or a variant is updated, a new variant ID will be created. Hence the variants from your old contracts will not be present on Shopify. It will need to be updated. This would be true on any other app as well. However, we do have automation triggers for that at Appstle.

On the Migration front, we were restricted by the data we got - as in, it had missing pieces that were critical for a seamless transition from the competition app. That is why we had to go back and forth with you. It’s unfortunately not possible to speed up the migration if the data isn’t right.

I would love to personally jump in and see how I can help ensure you have a smooth move from WooCommerce and address any other doubts you may have. Skincare is one of the niches of Appstle, and we have hundreds of skincare category merchants who are very happy with us. I would love to jump on a call to ensure that you are one of them. Please reach out to me at ria@appstle.com

--Update

We have made improvements in our UI/UX and made it easier and more intuitive for merchants to update settings. Just look at our more recent reviews! We would like you to give us another try and let us know what you think of our new onboarding flow.

21 septembre 2021

What a great app. I currently offer monthly subscriptions and this app is so easy to use. The support is probably the best I have ever experienced with any Shopify app. I would highly recommend. Everything I needed for my subscription model was doable.

Loaded Ice Cream
Australie
7 mois d’utilisation de l’application
Appstle Inc. a répondu 21 septembre 2021

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.

Modifié le 16 avril 2021

Not only is this app fantastic & as advanced as those which charge hefty monthly fees and a % of revenue, their support is absolutely first class with one of the most responsive (speed, detail, willingness to go above and beyond) that I have ever encountered of any Shopify app.

FOK HING GIN 福興氈
R.A.S. chinoise de Hong Kong
7 mois d’utilisation de l’application
Appstle Inc. a répondu 3 mai 2021

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve!