Appstle℠ Subscriptions App

Appstle℠ Subscriptions App

Avis (3 896)

Note globale
4,9
Nombre d’avis par note
  • 96 % des avis sont des avis à 5 étoiles
  • 3 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
1 juin 2021

The customer service is the best i've had from an app using Shopify. They're extremely helpful. The app is easy to use and its perfect for my customer.

Avec Skin
Australie
4 jours d’utilisation de l’application
Appstle Inc. a répondu 1 juin 2021

Thank you for your constructive feedback. Our dev team is currently working on this feature, and we will update you once it is live.

26 mars 2022

Very easy to install and set up. The team customized the widget and entire experience for me in a few minutes. Very awesome customer service and app works perfectly.

pandoo
Allemagne
Environ 3 heures d’utilisation de l’application
Appstle Inc. a répondu 26 mars 2022

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.

13 janvier 2022

Outstanding service, fair pricing, fast setup. This is how an experience should start. Keep the good work up!

Upsters Energy®
Allemagne
Environ 3 heures d’utilisation de l’application
Appstle Inc. a répondu 13 janvier 2022

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

16 juillet 2023

Appstle is 100% better than R*ch*rge Subscriptions, customer service is amazing, application, setup, onboarding + implementation were seamless. I've been running a subscription based business for 3 years and will never go back to anything but Appstle.

JR

North Brew Coffee
Canada
Environ 3 heures d’utilisation de l’application
Appstle Inc. a répondu 17 juillet 2023

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

6 juillet 2021

La ayuda es impecable. Te lo configuran todo para que no tengas problemas al iniciarte con la app. Además de que la interfaz es bastante configurable.

Litteraes
Espagne
Environ 3 heures d’utilisation de l’application
Appstle Inc. a répondu 6 juillet 2021

Thanks a lot for your kind words. We will make sure to keep up this great work for our customers.

9 février 2022

The best customer service ever you can receive on Shopify. The application is working great and, Mann was patient with all my questions. Cheers

Australia's Security Warehouse
Australie
Environ 3 heures d’utilisation de l’application
Appstle Inc. a répondu 9 février 2022

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

11 mai 2022

We just installed the app so I don't know much about the long term functionality, but the installation process was easy. I needed to change the font of the text and used the chat feature to ask for help. The person I chatted with not only helped me with the font, but they customized all of the parts of the add on to match my theme and color scheme. I was very impressed with the service!

Lovett Sundries
États-Unis
Environ 3 heures d’utilisation de l’application
Appstle Inc. a répondu 11 mai 2022

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

26 mai 2023

How the hell is this 4.9 stars? I tried testing this in my store. The subscription wouldn't show up until after I canceled the order. Of the two items I subscribed to, only one showed up. Maybe it's because they don't know how to process a pick-up order. They leave "null" in place when you don't enter a first name. Customer service is entirely offshored; I must assume the developers are as well.

If you want to lose orders and piss off your customers, I strongly recommend Appstle. Guess there's a reason other apps feel comfortable charging $99 for similar services.

GoldenJoe Juice Company
États-Unis
4 jours d’utilisation de l’application
Appstle Inc. a répondu 27 mai 2023

Hi, this is Ria, the co-founder of Appstle. I’m addressing your points one by one

Our dev and support teams are global and are based across continents and time zones. Hence, the 24x7x365 support!

Appstle Subscriptions is currently being actively used by 15,000 plus merchants, with solid widget integration across pages. However, some stores can have lingering code from other apps which can interfere with the widget. In most cases, our highly technical support team can fix it on the spot. However, sometimes the issue can be more complicated as Appstle works in an ecosystem of other Shopify apps and not in silo. Your ticket was one such, and hence under dev review and escalated. It needed further investigation. It was less than 12 hours since you first pinged us with the ticket. In my experience it’s a highly reasonable time to investigate and get back on an issue that is caused by other app code, as we want to ensure that our solution is sustainable.

5 mai 2021

I chose this app because I was attracted to the well-designed UI. Of course, it has all the features you need. I'm especially happy with full-time support. I am Japanese and not good at English, but they kindly helped me solve the problem.

全感覚スパイス
Japon
4 jours d’utilisation de l’application
Appstle Inc. a répondu 5 mai 2021

Thank you for the great review! We’re glad that you loved our UI :)

17 mars 2022

I used to use other app but the app is incompatible with my current theme. I recommend this app as this app can merge to my theme and the CS response fast and very helpful.

SLU Beauty
R.A.S. chinoise de Hong Kong
Environ 3 heures d’utilisation de l’application
Appstle Inc. a répondu 17 mars 2022

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.